-
All replies
-
Helpful answers
-
Mar 18, 2014 6:21 PM in response to arvintabienby Ralph Landry1,What iOS version is on the Touch? If it is iOS 7 you MUST have the Apple ID and password or the Activation Lock, an anti-theft protection, will lock you out, and that cannot be bypassed.
If it is not iOS 7 but is locked due to a passcode, you have to restore via recovery mode described in http://support.apple.com/kb/HT1212
-
Mar 18, 2014 6:52 PM in response to Ralph Landry1by arvintabien,its iOS 7. he can't remember his username and password. any way i can deal with this?
-
Mar 18, 2014 7:07 PM in response to Ralph Landry1by arvintabien,its iOS 7. he can't remember his username and password. any way i can deal with this?
-
Mar 18, 2014 7:22 PM in response to arvintabienby Ralph Landry1,★HelpfulIf it is iOS 7 and he has Find My turned on, then there is o way around it except for him to login to his iCloud account and remove the Touch from his devices. That would let you restore it. There is no way to bypass the Activation Lock, including Apple.
-
Mar 19, 2014 2:40 AM in response to arvintabienby lllaass,Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.
If your brother is the original purchaser and purchased it directly from Apple, Apple might be able to help
-
Dec 21, 2014 8:54 PM in response to arvintabienby Taweng7,thats also my problem i dont know what apple i.d used in my ipod . i dont know what they used i.d to the activation of the ipod . is there any chance to use any apple i.d to activate my ipod ?
-
Dec 22, 2014 12:56 AM in response to Taweng7by lllaass,Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. See Changing your Apple ID password if you'd like more information.
If you purchased it from Apple and have proof of purchase contact Apple: