My iPad has gone insane. The cursor won't stay put. When i click on an app or folder other apps or folders open, it is acting the way a PC would if it had a virus. n I am very concerned. I only got this message out because I used an external keyboard!! Help! Has anyone else experienced this?
And let me answer now, I did not jail break my iPad and it does have the most recent ios 7.1 update.
iPad mini Wi-Fi + Cellular, iOS 7.1
Since it's not jailbroken, it's not malware of any kind. There's no known malware capable of infecting an iPad that hasn't been jailbroken.
In addition, it is a common internet myth that such behavior is the result of a virus. In reality, no hacker wants to go waving the cursor around under the user's nose. (Or, in the case of an iOS device, tapping and navigating, since there is no cursor.) This is almost never the result of malware on a computer, and definitely never in the case of an iPad.
First, try resetting your device. Press and hold both the home button and the sleep/wake button for about 10 seconds, until the screen turns off. Ignore the slider that will appear. Release the buttons, then press and hold the sleep/wake button until the Apple logo appears. This is the equivalent of a reboot, and should not affect your data or apps.
If that doesn't help, try restoring your device from backups, and if that doesn't help, restore it to factory settings (ie, do not restore a backup). See:
http://support.apple.com/kb/ht1414
If none of that helps, the issue is caused by some kind of hardware problem, and the device will need to be repaired or (more likely) replaced.
Since it's not jailbroken, it's not malware of any kind. There's no known malware capable of infecting an iPad that hasn't been jailbroken.
In addition, it is a common internet myth that such behavior is the result of a virus. In reality, no hacker wants to go waving the cursor around under the user's nose. (Or, in the case of an iOS device, tapping and navigating, since there is no cursor.) This is almost never the result of malware on a computer, and definitely never in the case of an iPad.
First, try resetting your device. Press and hold both the home button and the sleep/wake button for about 10 seconds, until the screen turns off. Ignore the slider that will appear. Release the buttons, then press and hold the sleep/wake button until the Apple logo appears. This is the equivalent of a reboot, and should not affect your data or apps.
If that doesn't help, try restoring your device from backups, and if that doesn't help, restore it to factory settings (ie, do not restore a backup). See:
http://support.apple.com/kb/ht1414
If none of that helps, the issue is caused by some kind of hardware problem, and the device will need to be repaired or (more likely) replaced.
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Cheers, Tom 😉
Why is my iPad jumping around like it has a virus?
