lucaspberto

Q: iPhone 4S Stucked on Restore Error 1

Hey guys, my iPhone 4S is out of warrantly, i got the Searching problem on iOS 7.0.4. I tried everything before but nothing was successful, so i went to upgrade to the new iOS 7.1, but when i tried to do this, i got the iTunes error 1 while upgrading! And now i got stucked on this restore! I can't do anything with my phone! Please somebody help me!!

 

Thanks, Lucas.

iPhone 4S, iOS 7.0.4, Upgrading to 7.1

Posted on Mar 18, 2014 8:56 PM

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Q: iPhone 4S Stucked on Restore Error 1

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  • Helpful answers

  • by brad805,

    brad805 brad805 Mar 18, 2014 9:24 PM in response to lucaspberto
    Level 5 (7,345 points)
    Mar 18, 2014 9:24 PM in response to lucaspberto

    This is most often a very bad error due to fault of baseband chip. Restore iPhone with iTunes on a different computer. If you get same error there is no fix. Apple handles this with replacement iPhone 4S for $199.

     

    Here are Apple steps for error 1:

    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.

  • by lucaspberto,

    lucaspberto lucaspberto Mar 18, 2014 9:46 PM in response to brad805
    Level 1 (1 points)
    Mar 18, 2014 9:46 PM in response to brad805

    But what if i live in Brazil?? I have an uncle, that is going to US in the next week, will it be helpful if i send this iPhone with him, and he goes to an Apple Store?

  • by brad805,

    brad805 brad805 Mar 18, 2014 10:02 PM in response to lucaspberto
    Level 5 (7,345 points)
    Mar 18, 2014 10:02 PM in response to lucaspberto

    Only if he brings $199 along with your iPhone 4S for the Replacment iPhone 4S.

  • by RajaRani,

    RajaRani RajaRani Mar 19, 2014 12:39 AM in response to lucaspberto
    Level 4 (1,455 points)
    iPhone
    Mar 19, 2014 12:39 AM in response to lucaspberto

    Warrantee or OOW services will be available only in the country of first sale. If you bought it in Brazil, Apple stores in US won't handle it.

  • by lucaspberto,

    lucaspberto lucaspberto Mar 19, 2014 2:45 AM in response to RajaRani
    Level 1 (1 points)
    Mar 19, 2014 2:45 AM in response to RajaRani

    I bought it on the US. But it was 1 1/2 years ago. I will try with my uncle

  • by RajaRani,

    RajaRani RajaRani Mar 19, 2014 2:56 AM in response to lucaspberto
    Level 4 (1,455 points)
    iPhone
    Mar 19, 2014 2:56 AM in response to lucaspberto

    Good. You can get Apple Service in USA only.

  • by iforgotmywhat,Helpful

    iforgotmywhat iforgotmywhat Apr 17, 2014 5:46 PM in response to lucaspberto
    Level 1 (5 points)
    Apr 17, 2014 5:46 PM in response to lucaspberto

    Hello everyone,

     

    After dealing with this issue for a few days I was able to fix my issue.

     

    The errors that I was getting were 1 and -1 on an iPhone4 upgrading to IOS 7

     

    I read and tried every fix under the sun it seemed.

     

    The fix for me was the DNS cache (even though I tried it on a different computer)

     

    Here is the whole story...

     

    I had a working iPhone4 on iOS6 when I started trying to upgrade to the latest version.

    I plugged it in to iTunes and hit restore, after an extremely long DL (slow on my end) it failed.

     

    I decided at that time that I would actually start trying and I unplugged all my other USB and used a real apply usb cable as opposed to my long one.

     

    I also updated iTunes to the latest version and hit the restore button in iTunes again.

    After another extemely long DL (because turns out my old verison of iTunes downloaded 6.1.3) I tried again.

     

    Error 1 or -1 depending on which time I tried.

     

    I then checked my hosts file and it was good so I tried disconnecting the battery and hitting the power buton a bunch to drain the power and it still failed with error 1.

     

    After maunally downloading the firmware from ipsw downloader i tried again but no results so I downloaded the alternate version of the software for GSM phones which was the incorrect version so didn't even start before it failed.

     

    Frustrated at this point so I get a netbook and throw a fresh copy of windows 7 onto it.

    Update all the drivers and various runtimes then installed latest verison of iTunes.

    checked the hosts just to be stupid sure it would work and it was good.

     

    Error 1

     

    So at this point I have waisted two days and I have alreadly replaced the clients phone as "I (meaning apple)" broke it.

     

    So back on my main PC I start from square one and realise that I never actually cleared my DNS cache as it says in many instructions.

     

    So I try that and 10 minutes later I got a brand new phone.

     

    TLDR: Clear your DNS cache in Windows and Mac

     

    Steps I used to fix it

     

    Apple brand charger

    back/motherboard usb port

    hosts file empty

    dns cache cleared

    dfu mode

    Shift click restore button for custom ipsw file / latest version

     

    To clear DNS cache in Windows hit the windows key or button in the bottom right (windows 7) and type CMD

    Right click and run cmd as administrator

    type

    ipconfig /flushdns

     

    I fixed mine after giving up so don't give up and don't feed the "unplug it" and "hit buttons at a certain point trolls".

     

    Good Luck.

  • by geekogenius,

    geekogenius geekogenius Apr 20, 2014 1:01 PM in response to iforgotmywhat
    Level 1 (0 points)
    Apr 20, 2014 1:01 PM in response to iforgotmywhat

    did you really fix your iPhone??

    i have this problem (error code 1, and stuck in recovery mode) and I've read and tried every fix under the sun it seemed plus your tutorial and also i changed my ip address to US ip addresses but again error 1


    please if you can give me more details and help me by any suggestion

  • by smasjuan,

    smasjuan smasjuan May 15, 2015 7:41 AM in response to iforgotmywhat
    Level 1 (0 points)
    May 15, 2015 7:41 AM in response to iforgotmywhat

    Hi.

    I tested the fix but I have the same error again.

    I begin to suspect to be a hardware problem.

    Can you help me?.

    Regards.

  • by wiqionline,

    wiqionline wiqionline May 19, 2015 3:59 PM in response to lucaspberto
    Level 1 (4 points)
    May 19, 2015 3:59 PM in response to lucaspberto

    Error 1 exactly related to Baseband Power IC. which needs to be replaced.

  • by Kilo Deng,

    Kilo Deng Kilo Deng Aug 5, 2015 4:45 PM in response to iforgotmywhat
    Level 1 (0 points)
    Aug 5, 2015 4:45 PM in response to iforgotmywhat

    Thank you ! iforgotmywhat

     

    That help my iPhone 4 back!

  • by ant_zg,

    ant_zg ant_zg Oct 27, 2015 1:42 AM in response to iforgotmywhat
    Level 1 (0 points)
    Oct 27, 2015 1:42 AM in response to iforgotmywhat

    Tnx it really helped solution from iforgotmywhat

     

    hosts file empty

    dns cache cleared

    dfu mode

    Shift click restore button for custom ipsw file / latest version