What's wrong with my Wi-Fi? (bug report attached)

Question

larsona Author

Level 1

64 points

What's wrong with my Wi-Fi? (bug report attached)

My wifi went out, and I seriously doubt that it's a hardware issue... Here's a diagnostic report I found:

File title: 2014-03-18-205028.panic.ips

{"os_version":"iOS 7.1 (11D167)","bug_type":"110"}

Incident Identifier: 7717F6E8-1C9C-4680-A480-68595D9BB7EB

CrashReporter Key: a74781104104398b1f334526c97d9e7a77ba2284

Hardware Model: iPhone4,1

Date/Time: 2014-03-18 20:50:27.779 -0700

OS Version: iOS 7.1 (11D167)

Debugger message: WDT timeout

89s ago: 1008m0/1 1008u0 973pe0000270 973pe0000280 973s1b79000 964pe0000320 960pe0000300 960r1b7c000 960m0/0 960m0/1 960u0 910pe0000270 910pe0000280 910s1b7c000 901pe0000320 897pe0000300 897r1b7c000 897m0/0 897m0/1 897u0 845pe0000270 845pe0000280 845s1b7c000 836pe0000320 831pe0000300 830r1b79000 830m0/0 830m0/1 830u0 814fa25dd367 730m0/0 730m0/1 730u0 630m0/0 630m0/1 630u0 530m0/0 530m0/1 530u0 430m0/0 430m0/1 430u0 330m0/0 330m0/1 330u0 230m0/0 230m0/1 230u0 155f9fd0ce63 130m0/0 130m0/1 130u0 30m0/0 30m0/1 30u0 14pe0000270 14pe0000280 14s1b79000 5pe0000320 0pe0000300 0r1b79000 0m0/0 0m0/1 0u0 0 0m0/1 0u0 0u0

OS version: 11D167

Kernel version: Darwin Kernel Version 14.0.0: Fri Feb 21 19:33:44 PST 2014; root:xnu-2423.10.67~1/RELEASE_ARM_S5L8940X

Kernel slide: 0x0000000014600000

Kernel text base: 0x94601000

Boot : 0x53290766 0x00000000

Sleep : 0x53291255 0x000a179b

Wake : 0x53291391 0x00000118

Calendar: 0x532913eb 0x00094811

Total cpu_usage: 13952098

Thread task pri cpu_usage

0x81116110 kernel_task 93 32833

0x802298e0 kernel_task 0 6344246

0x801529f0 kernel_task 0 6460773

Panicked task 0x80147c00: 12317 pages, 116 threads: pid 0: kernel_task

panicked thread: 0x801529f0, backtrace: 0x94931b10

0x947176ed

0x947182e3

0x94a2d1f7

0x951bfa53

0x94698117

0x9461ca10

0x9461d59c

Task 0x80147c00: 12317 pages, 116 threads: pid 0: kernel_task

Task 0x80147950: 341 pages, 4 threads: pid 1: launchd

Task 0x801415e0: 173 pages, 1 threads: pid 49: wifiFirmwareLoad

I just wanna know how to fix it and when Apple might release a fix.

I've tried multiple complete resets of the iPhone, Apple's suggestion of resetting network settings, and yes, even putting it in the refrigerator.

Willing to try anything (except potentially damaging things to my iPhone)

Posted on Mar 18, 2014 9:52 PM

Reply

Answer 1

Jay-Ray

Level 4

3,732 points

Mar 18, 2014 10:02 PM in response to larsona

It looks like you covered everything that Apple recommends to fix this issue. I would move on to getting your iPhone serviced as recommended.

Reference: http://support.apple.com/kb/ts1559

If you still can't turn Wi-Fi on, please contact Apple for support and service options. If you can turn Wi-Fi on but are experiencing other issues with Wi-Fi, please see these steps.

How to get service (Choose any or all of the links):

http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne

http://locate.apple.com

https://selfsolve.apple.com

http://support.apple.com/kb/he57

https://getsupport.apple.com

Reply

Answer 2

larsona Author

Level 1

64 points

Mar 18, 2014 10:15 PM in response to Jay-Ray

Thanks but this is CLEARLY a software issue. It was working just fine. I have no suspicion of physical damage, inside nor out of the iPhone.

Reply

Answer 3

Jay-Ray

Level 4

3,732 points

Mar 18, 2014 10:29 PM in response to larsona

I understand your situation and how the iPhone's Wifi suddenly quit working after updating. You are certainly not the first person to experience this issue, nor do I think you will be the last.

If you have restored the software and set up the iPhone as new multiple times, I would gather that whatever is affecting your iPhone is not 100% software related since millions of other people also are running the same software with no issues on their Wi-Fi.

If I had to guess as the situation, the Wi-Fi hardware has suddenly become incompatible or otherwise inoperable with the iOS. As far as a fix, I'm not sure there will ever be one, but Apple would have to be the one to answer that question.

Their current fix is service. If you are in warranty, I would suggest jumping to that conclusion as well since that is what they have posted officially referenced above. If you are out of warranty, there may be other remedies that involve manipulating your iPhone in a way that can cause even more issues, but you won't find those options discussed here on these forums as the violate the Terms and Conditions that we all agreed to when participating here.

Good luck with you issue and I hope you get it worked out.

Reply

Answer 4

Mar 18, 2014 11:08 PM in response to Jay-Ray

Hi,

I have more than one of those diagnostic repors errors which larsona copied. Could that be the reson for the wi-fi problem?

Reply

Answer 5

larsona Author

Level 1

64 points

Mar 19, 2014 6:52 AM in response to Jay-Ray

Nope. Not in warrenty. 😟

Reply

Answer 6

larsona Author

Level 1

64 points

Mar 19, 2014 6:53 AM in response to Phillyval

I have two, and I also have a crash report for bluetooth and wifi.

Reply

Answer 7

May 4, 2014 10:46 PM in response to larsona

Larsona

I've had my new iPhone 5s for three weeks when it started to crash. I had several diagnostic reports and I contacted apple, Engineers. I went through each code or bug type. Most are related to software, but bug type 110 is definitely a hardware issue and now have to get my phone replaced by apple. You may want to do the same and contact apple support, send screen shots one by one and have the engineer explain exactly what each one means. In most cases they can't deal with apps but these don't seem to be causing your phone any issues. But the "110" always means hardware issue.

Reply