10 Replies Latest reply: Mar 22, 2014 11:54 PM by K Shaffer
cube60 Level 1 Level 1 (0 points)

I have 4GB memory installed.  I have a program called Memory Cleaner installed.  As I use the comouter during the day, my memory gets used up and I end up with having to use the HD for additional memory.  Right now, for instance, I have Mail and Safari open,nothing else, and I show 202MB available memory.  THis is making my computer run very slow. Activity Monitor shows 1GB used for Safari, 484MB for Kernal (whatever that is), and 122MB for Mail., and then a bunch of other items. I cleared History and that didn;t make any difference. I clicked on Memory Cleaner and now I have 1.49GB availabe.  Without doing anything but type this thing, I have already dropped to 1.20 GB.  I think something is runningin the background, but I sure don;t know what it might be or where to look.

 

 

So how do I get my memory freed up?

 

Thanks out there!


iMac (24-inch Early 2008), OS X Mavericks (10.9.1)
  • K Shaffer Level 6 Level 6 (11,215 points)

    Since Mavericks uses RAM memory different than previous OS X versions

    (prior to Mt Lion/Lion) in so much as there is a memory compressor, so the

    RAM is running at or near top capacity all the time. But you can add RAM.

     

    There should be no need to run a 'memory cleaner' since this OS X will

    automatically fill the RAM capacity, and re-fill it after you 'clean it'. In fact

    the odd software you use to clean memory is not really needed.

     

    •OS X - Apple Support:

    http://www.apple.com/support/osx/

     

    •OS X Mavericks: About Activity Monitor

    http://support.apple.com/kb/HT5890

     

    The old rules of thumb don't all apply; a slow Mac that could use more

    RAM, should be upgraded with more when it can. Especially when a

    new OS X version likes RAM; however virtual memory or swap files

    can be viewed in Activity Monitor to a different degree than prior OS X.

     

    Your computer likely could benefit from more RAM installed, in matching

    pairs; from a reputable vendor who knows Macs. Crucial or OWC/macsales.

     

    •iMac: How to remove or install memory

    http://support.apple.com/kb/HT1423

     

    Maximum Memory6.0 GB (Actual) 4.0 GB (Apple)
    Memory Slots2 - 200-pin PC2-6400 (800MHz) DDR2 SO-DIMM

    according to http://mactracker.ca -- assuming 24-inch Early 2008 iMac

     

    •Mac Performance Guide - the safe mac:

    http://www.thesafemac.com/mpg/

     

    •Memory Usage Performance Guidelines: About the Virtual Memory System:

    https://developer.apple.com/library/mac/documentation/Performance/Conceptual/Man agingMemory/Articles/AboutMemory.html

     

    If you look into what the computer is running in the background, or

    what is among your startup items, some of that may be removed.

    So long as it is user-created content and not parts of OS X or Apps;

    the exception being adware, or other untoward bogus applications.

     

    You could get this utility and get a read-out of your computer with it,

    and then post that in here; some of the report can be revealing...

     

    •Etrecheck:

    http://www.etresoft.com/etrecheck

     

    about Etrecheck:

    http://www.etresoft.com/etrecheck_story

     

    If your computer has large libraries (iTunes, iPhoto, iMovie, etc) some

    or all of them could be moved to an external hard disk drive to make

    extra space available in your computer; there is a way to do so and

    still access them from their parent applications, without the libraries

    in the computer. That is another topic, but part of a larger strategy

    to keep the clutter down or out of your computer's HDD.

     

    The Etrecheck may show other things, such as adware, etc; or a

    non-productive antivirus, etc that could be slowing down the Mac.

     

    Good luck & happy computing!

  • Mike Sombrio Level 6 Level 6 (12,705 points)

    Get rid of memory cleaner. OS X has it's own memory management and does not need third party software.

  • Linc Davis Level 10 Level 10 (159,585 points)

    Launch the Console application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

     

    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

    View Show Log List

    from the menu bar.

     

    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).

    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

    Please do not indiscriminately dump thousands of lines from the log into this discussion.

    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • cube60 Level 1 Level 1 (0 points)

    3/19/14 7:27:36.701  iTunes[1631]: Entered:_AMMuxedVersion2DeviceConnected, mux-device:1

    3/19/14 7:27:36.706  iTunes[1631]: tid:1203 - unable to query device capabilities

    3/19/14 7:27:36.759  mDNSResponder[36]: ERROR: handle_resolve_request bad interfaceIndex 1

    3/19/14 7:27:36.763  mDNSResponder[36]: ERROR: handle_resolve_request bad interfaceIndex 2

    3/19/14 7:27:36.767  mDNSResponder[36]: ERROR: handle_resolve_request bad interfaceIndex 3

    3/19/14 7:27:36.771  mDNSResponder[36]: ERROR: handle_resolve_request bad interfaceIndex 6

    3/19/14 7:27:36.775  mDNSResponder[36]: ERROR: handle_resolve_request bad interfaceIndex 7

    3/19/14 7:27:36.779  mDNSResponder[36]: ERROR: handle_resolve_request bad interfaceIndex 8

    3/19/14 7:27:36.783  mDNSResponder[36]: ERROR: handle_resolve_request bad interfaceIndex 9

    3/19/14 7:27:36.787  mDNSResponder[36]: ERROR: handle_resolve_request bad interfaceIndex 10

    3/19/14 7:27:36.791  mDNSResponder[36]: ERROR: handle_resolve_request bad interfaceIndex 11

    3/19/14 7:27:36.795  mDNSResponder[36]: ERROR: handle_resolve_request bad interfaceIndex 12

    3/19/14 7:27:36.829  mDNSResponder[36]: ERROR: handle_resolve_request bad interfaceIndex 13

    3/19/14 7:27:36.834  mDNSResponder[36]: ERROR: handle_resolve_request bad interfaceIndex 14

    3/19/14 7:27:36.839  mDNSResponder[36]: ERROR: handle_resolve_request bad interfaceIndex 15

    3/19/14 7:27:36.843  mDNSResponder[36]: ERROR: handle_resolve_request bad interfaceIndex 16

    3/19/14 7:27:36.846  mDNSResponder[36]: ERROR: handle_resolve_request bad interfaceIndex 17

    3/19/14 7:27:36.850  mDNSResponder[36]: ERROR: handle_resolve_request bad interfaceIndex 18

    3/19/14 7:27:36.854  mDNSResponder[36]: ERROR: handle_resolve_request bad interfaceIndex 19

    3/19/14 7:27:36.858  mDNSResponder[36]: ERROR: handle_resolve_request bad interfaceIndex 20

    3/19/14 7:27:36.862  mDNSResponder[36]: ERROR: handle_resolve_request bad interfaceIndex 21

    3/19/14 7:27:36.866  mDNSResponder[36]: ERROR: handle_resolve_request bad interfaceIndex 22

    3/19/14 7:27:36.870  mDNSResponder[36]: ERROR: handle_resolve_request bad interfaceIndex 23

    3/19/14 7:27:36.873  mDNSResponder[36]: ERROR: handle_resolve_request bad interfaceIndex 24

    3/19/14 7:27:45.015  usernoted[218]: Connection does not have the proper entitlement (com.apple.developer.notificationcenter-identifiers) to connect on behalf of com.apple.appstore. All communication will be denied.

    3/19/14 7:27:45.020  usernoted[218]: Connection does not have the proper entitlement (com.apple.private.notificationcenter-system) to connect to the system notification center. All communication will be denied. center com.apple.storeagent

    3/19/14 7:27:47.461  sandboxd[124]: ([1636]) bookstoreagent(1636) deny file-read-data /Users/jimg/Library/Preferences/com.apple.WebFoundation.plist

    3/19/14 7:27:51.780  com.apple.usbmuxd[19]: LOCKDOWN_V2_BONJOUR_SERVICE_NAME is _apple-mobdev2._tcp,90f707bf

    3/19/14 7:27:59.668  sandboxd[124]: ([1634]) mdworker(1634) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo (pre-plugin fstype:hfs fsflag:480D000 flags:250000005E diag:0 isXCode:0 uti:public.folder plugin:internalPlainTextImporter - find suspect file using: sudo mdutil -t 70228624)

    3/19/14 7:28:00.744  sandboxd[124]: ([1634]) mdworker(1634) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo (pre-plugin fstype:hfs fsflag:480D000 flags:250000005E diag:0 isXCode:0 uti:public.folder plugin:internalPlainTextImporter - find suspect file using: sudo mdutil -t 70228624)

    3/19/14 7:28:02.033  iTunes[1631]: AVF error: AVDLoadAllAccelerators machine not supported

    3/19/14 7:28:02.063  sandboxd[124]: ([1634]) mdworker(1634) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo (pre-plugin fstype:hfs fsflag:480D000 flags:250000005E diag:0 isXCode:0 uti:public.folder plugin:internalPlainTextImporter - find suspect file using: sudo mdutil -t 70228624)

    3/19/14 7:28:02.567  sandboxd[124]: ([1634]) mdworker(1634) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo (pre-plugin fstype:hfs fsflag:480D000 flags:250000005E diag:0 isXCode:0 uti:public.folder plugin:internalPlainTextImporter - find suspect file using: sudo mdutil -t 70228624)

    3/19/14 7:28:02.673  sandboxd[124]: ([1634]) mdworker(1634) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo (pre-plugin fstype:hfs fsflag:480D000 flags:250000005E diag:0 isXCode:0 uti:public.folder plugin:internalPlainTextImporter - find suspect file using: sudo mdutil -t 70228624)

    3/19/14 7:28:03.463  com.apple.SecurityServer[14]: Session 100020 created

    3/19/14 7:28:04.000  kernel[0]: Sandbox: mdworker(1634) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo

    3/19/14 7:28:04.000  kernel[0]: Sandbox: mdworker(1634) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo

    3/19/14 7:28:04.000  kernel[0]: Sandbox: mdworker(1634) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo

    3/19/14 7:28:05.128  sandboxd[124]: ([1634]) mdworker(1634) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo (pre-plugin fstype:hfs fsflag:480D000 flags:250000005E diag:0 isXCode:0 uti:public.folder plugin:internalPlainTextImporter - find suspect file using: sudo mdutil -t 70228624)

    3/19/14 7:28:05.331  sandboxd[124]: ([1634]) mdworker(1634) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo (pre-plugin fstype:hfs fsflag:480D000 flags:250000005E diag:0 isXCode:0 uti:public.folder plugin:internalPlainTextImporter - find suspect file using: sudo mdutil -t 70228624)

    3/19/14 7:28:07.000  kernel[0]: Sandbox: mdworker(1634) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo

    3/19/14 7:28:08.000  kernel[0]: Sandbox: mdworker(1634) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo

    3/19/14 7:28:08.000  kernel[0]: Sandbox: mdworker(1634) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo

    3/19/14 7:28:08.000  kernel[0]: Sandbox: mdworker(1634) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo

    3/19/14 7:28:08.000  kernel[0]: Sandbox: mdworker(1634) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo

    3/19/14 7:28:16.000  kernel[0]: Sandbox: mdworker(1634) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo

    3/19/14 7:28:16.000  kernel[0]: Sandbox: mdworker(1634) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo

    3/19/14 7:28:16.000  kernel[0]: Sandbox: mdworker(1634) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo

    3/19/14 7:28:16.000  kernel[0]: Sandbox: mdworker(1634) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo

    3/19/14 7:28:16.000  kernel[0]: Sandbox: mdworker(1634) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo

    3/19/14 7:28:20.183  AppleMobileBackup[1644]: WARNING: Backing up 316a00b555dcb0bc7d095434c1e0e7d4df778d2a

    3/19/14 7:28:23.000  kernel[0]: Sandbox: mdworker(1634) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo

    3/19/14 7:28:23.000  kernel[0]: Sandbox: mdworker(1634) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo

    3/19/14 7:28:23.000  kernel[0]: Sandbox: mdworker(1634) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo

    3/19/14 7:28:23.000  kernel[0]: Sandbox: mdworker(1634) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo

    3/19/14 7:28:23.000  kernel[0]: Sandbox: mdworker(1634) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo

    3/19/14 7:28:34.636  MDCrashReportTool[1648]: 1648:25694208|CrashReportCopierAFC.m:-[CrashReportCopierAFC copyAndProcessRemotePath:usingConnection:]| ERROR: Could not remove remote path at ./DiagnosticLogs/security.log.20140315T165629Z.gz

    3/19/14 7:28:34.698  MDCrashReportTool[1648]: 1648:25694208|CrashReportCopierAFC.m:-[CrashReportCopierAFC copyAndProcessRemotePath:usingConnection:]| ERROR: Could not remove remote path at ./DiagnosticLogs/security.log.20140315T234935Z.gz

    3/19/14 7:28:34.714  MDCrashReportTool[1648]: 1648:25694208|CrashReportCopierAFC.m:-[CrashReportCopierAFC copyAndProcessRemotePath:usingConnection:]| ERROR: Could not remove remote path at ./DiagnosticLogs/security.log.20140315T235934Z.gz

    3/19/14 7:28:34.722  MDCrashReportTool[1648]: 1648:25694208|CrashReportCopierAFC.m:-[CrashReportCopierAFC copyAndProcessRemotePath:usingConnection:]| ERROR: Could not remove remote path at ./DiagnosticLogs/security.log.20140316T174210Z.gz

    3/19/14 7:28:34.735  MDCrashReportTool[1648]: 1648:25694208|CrashReportCopierAFC.m:-[CrashReportCopierAFC copyAndProcessRemotePath:usingConnection:]| ERROR: Could not remove remote path at ./DiagnosticLogs/security.log.20140317T165825Z.gz

    3/19/14 7:28:34.744  MDCrashReportTool[1648]: 1648:25694208|CrashReportCopierAFC.m:-[CrashReportCopierAFC copyAndProcessRemotePath:usingConnection:]| ERROR: Could not remove remote path at ./DiagnosticLogs/security.log.20140318T170015Z

    3/19/14 7:28:34.785  MDCrashReportTool[1648]: 1648:25694208|CrashReportCopierAFC.m:-[CrashReportCopierAFC copyAndProcessRemotePath:usingConnection:]| ERROR: Could not remove remote path at ./DiagnosticLogs/security.log.20140319T120014Z

    3/19/14 7:28:45.641  fseventsd[46]: Events arrived for /Volumes/Gs iPod after an unmount request! Re-initializing.

    3/19/14 7:28:45.642  fseventsd[46]: creating a dls for /Volumes/s iPod but it already has one...

    3/19/14 7:28:46.000  kernel[0]: hfs: unmount initiated on Gil s iPod on device disk2s3

    3/19/14 7:28:49.000  kernel[0]: Sandbox: mdworker(1649) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo

    3/19/14 7:28:49.000  kernel[0]: Sandbox: mdworker(1649) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo

    3/19/14 7:28:49.000  kernel[0]: Sandbox: mdworker(1649) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo

    3/19/14 7:28:49.000  kernel[0]: Sandbox: mdworker(1649) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo

    3/19/14 7:28:49.394  sandboxd[124]: ([1649]) mdworker(1649) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo (pre-plugin fstype:hfs fsflag:480D000 flags:250000005E diag:0 isXCode:0 uti:public.folder plugin:internalPlainTextImporter - find suspect file using: sudo mdutil -t 70228624)

    3/19/14 7:28:51.000  kernel[0]: Sandbox: mdworker(1651) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo

    3/19/14 7:28:51.000  kernel[0]: Sandbox: mdworker(1651) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo

    3/19/14 7:28:51.000  kernel[0]: Sandbox: mdworker(1651) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo

    3/19/14 7:28:51.000  kernel[0]: Sandbox: mdworker(1651) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo

    3/19/14 7:28:51.000  kernel[0]: Sandbox: mdworker(1651) deny file-read-data /Users/jimg/Pictures/Pictures/iPhoto Library/Contents/PkgInfo

    3/19/14 7:29:21.170  mdworker[1652]: zip importer encountered an error (2) scanning "/Users/jimg/Music/iTunes/iTunes Music/Mobile Applications/com.facebook.Facebook.zip".

    3/19/14 7:29:26.567  CleanMyMacHelperTool[1656]: CleanMyMacHelperTool started as trash app uninstall watcher

    3/19/14 7:29:26.616  CleanMyMacHelperTool[1656]: CleanMyMacHelperTool exited...

  • cube60 Level 1 Level 1 (0 points)

    As I write this  I am showing that I am 19.39MB into virtual memry.

     

    Thanl you for helping me here!!

  • Linc Davis Level 10 Level 10 (159,585 points)

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.

    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

    3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.

    Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a few minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.

    4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

    5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

    6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.

    Triple-click anywhere in the line of text below on this page to select it:

    PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; AC="com.autodesk.AutoCAD  com.google.GoogleDrive"; H='^[[:space:]]*((127\.0\.0\.1|::1|fe80::1%lo0)[[:space:]]+local|(255\.){3}255[[:space:]]*broadcast)host[[:space:]]*$'; NS=networksetup; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; AT () { o=`file -b "$1" | egrep -v '^(A.{16}t$|cann)'`; Ps "${1##*/} format"; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; AT "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/U.+\/Shared\//b'$'\n''s/(\/Users\/)[^/]+/\1USER/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed -n 's/^ *//;5p;6p;8p'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps "Model"; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]|0[^2]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in FireWire Thunderbolt USB; do o=`SP $b | sed -En '1d;/:$/{s/ *:$//;x;s/\n//g;s/\).*/)/p;};/^ *(V.+ [0N]|Man).+ /{s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};/Apple|Genesy|Intel|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; fdesetup status | grep -q On && o=on || o=; Ps "FileVault"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n\t* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caug|GPU |hfs: Ru|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|timed? ?o|WARN' -k Message Ane 'SMC:' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|openld|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | egrep -v 'com\.apple\.(CSConfig|server)' | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; sys=`pkgutil --regexp --only-files --files com.apple.pkg.* | sort | uniq | sed 's:^:/:'`; b=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d' <<< "$sys"`; l=`egrep '^/usr/lib/.+dylib$' <<< "$sys"`; [[ "$b" && "$l" ]] && { o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | grep -Fv "$b" | while read d; do test -f "$d/Info.plist" || continue; ID=$($PB\ :CFBundleIdentifier "$_") || ID="No bundle ID"; printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find /usr/lib -type f -name *.dylib | grep -Fv "$l"`; Pm "Extrinsic shared libraries"; :; } || echo $'\nReceipts missing'; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Inserted dylibs"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; i=`route -n get default | awk '/e:/{print $2}'`; I=`$NS -listnetworkserviceorder | sed -En '/ '$i'\)$/{x;s/^\(.+\) //p;q;};x'`; n=`$NS -getdnsservers "$I" | awk '!/^T/{printf "not "; exit}'`; Ps "DNS (${n}from DHCP)"; o=`$NS -getinfo "$I" | awk '/k:/{if ($3 !~ "(255\.){3}0") print $3}'`; Ps "Netmask"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; f=/etc/hosts; Pc "hosts" <(egrep -v "$H" $f ); AT $f; Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "Application check"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep 'id: N|te: Y' | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
    Copy the selected text to the Clipboard by pressing the key combination command-C.

    7. Launch the built-in Terminal application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

    Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.

    8. If you see an error message in the Terminal window such as "syntax error," enter

    exec bash

    and press return. Then paste the script again.

    9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.

    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

    10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line

    [Process completed]

    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.

    11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

    12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.

    Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.

     

    ________________________________

      
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.
  • cube60 Level 1 Level 1 (0 points)

    System Version: OS X 10.9.2 (13C64)

    Kernel Version: Darwin 13.1.0

    Boot Mode: Normal

     

     

    Model: iMac8,1

     

     

    RAM details

     

     

            BANK 0/DIMM0:

     

     

              Size: 2 GB

              Speed: 800 MHz

              Status: OK

              Manufacturer: 0x2C00000000000000

     

     

            BANK 1/DIMM1:

     

     

              Size: 2 GB

              Speed: 800 MHz

              Status: OK

              Manufacturer: 0x2C00000000000000

     

     

    FireWire

     

     

       d2 quadra (button)

       d2 quadra (button)

     

     

    USB

     

     

       USB Receiver (Logitech Inc.)

       Back-UPS ES 550G FW:843.K4 .D USB FW:K4 (American Power Conversion)

       Audioengine D1 (EASYPASS INDUSTRIAL CO., LTD.)

     

     

    System diagnostics

     

     

       2014-03-12 PluginProcess spin

       2014-03-13 PluginProcess spin

       2014-03-15 PluginProcess spin

       2014-03-15 Safari hang

       2014-03-15 Safari spin

       2014-03-15 com.apple.WebKit.WebContent spin

       2014-03-18 com.apple.WebKit.WebContent spin

       2014-03-19 Mail spin

       2014-03-19 WindowServer spin

       2014-03-19 com.apple.WebKit.WebContent spin

     

     

    User diagnostics

     

     

       2014-03-01 PluginProcess crash

       2014-03-01 PluginProcess crash

       2014-03-01 PluginProcess crash

       2014-03-01 PluginProcess crash

       2014-03-01 PluginProcess crash

       2014-03-01 PluginProcess crash

       2014-03-01 PluginProcess crash

       2014-03-03 PluginProcess crash

       2014-03-05 PluginProcess crash

       2014-03-08 PluginProcess crash

     

     

    Kernel messages

     

     

       Mar 14 13:24:32   process PluginProcess[444] caught causing excessive wakeups. Observed wakeups rate (per sec): 230; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 150867

       Mar 14 17:32:25   process com.apple.WebKit[1166] thread 145499 caught burning CPU! It used more than 50% CPU (Actual recent usage: 82%) over 180 seconds. thread lifetime cpu usage 243.555688 seconds, (234.233562 user, 9.322126 system) ledger info: balance: 90003936242 credit: 241365279802 debit: 151361343560 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 109275689026

       Mar 14 17:32:39   process Safari[1059] thread 130312 caught burning CPU! It used more than 50% CPU (Actual recent usage: 73%) over 180 seconds. thread lifetime cpu usage 250.606474 seconds, (203.415742 user, 47.190732 system) ledger info: balance: 90023246941 credit: 250188742273 debit: 160165495332 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 121779505926

       Mar 14 19:30:06   IOAudioStream[0xffffff8021477000]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (12,408)->(15,cf0).

       Mar 15 18:57:08   process iTunes[875] thread 112517 caught burning CPU!; EXC_RESOURCE supressed due to audio playback

       Mar 17 13:54:12   process com.apple.WebKit[800] thread 79854 caught burning CPU! It used more than 50% CPU (Actual recent usage: 65%) over 180 seconds. thread lifetime cpu usage 184.164125 seconds, (176.992599 user, 7.171526 system) ledger info: balance: 90004675176 credit: 183381002145 debit: 93376326969 limit: 90000000000 (50%) period: 180000000000 time since last refill (ns): 138455129042

       Mar 18 15:22:41   process com.apple.WebKit[1263] caught causing excessive wakeups. EXC_RESOURCE supressed due to audio playback

       Mar 18 18:19:35   process WindowServer[112] caught causing excessive wakeups. Observed wakeups rate (per sec): 227; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 818524

       Mar 18 18:20:10   process Mail[742] caught causing excessive wakeups. Observed wakeups rate (per sec): 200; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 66496

       Mar 18 20:55:09   process com.apple.WebKit[1920] caught causing excessive wakeups. Observed wakeups rate (per sec): 184; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 80148

     

     

    Loaded extrinsic kernel extensions

     

     

       com.Logitech.Control Center.HID Driver (3.6.0)

       com.Logitech.Unifying.HID Driver (1.2.0)

       com.logmein.driver.LogMeInSoundDriver (1.0.3)

     

     

    Extrinsic daemons

     

     

       net.sourceforge.MonolingualHelper

       com.oracle.java.JavaUpdateHelper

       com.oracle.java.Helper-Tool

       com.microsoft.office.licensing.helper

       com.logmein.raupdate

       com.logmein.logmeinserver

       com.google.keystone.daemon

       com.adobe.fpsaud

     

     

    Extrinsic agents

     

     

       com.hp.devicemonitor

       com.fiplab.MemoryCleanHelper

       com.SimpleTech.ButtonPoller.plist

       com.sandisk.cruzeragent

       com.oracle.java.Java-Updater

       com.newwellnesssolutions.DLconnectMonitor

       com.logmein.logmeinguiagent

       com.logmein.logmeingui

       com.logmein.LMILaunchAgentFixer

       com.Logitech.Control

       com.google.keystone.system.agent

       com.conduit.loader.Agent

       com.citrix.ServiceRecords

       com.citrix.AuthManager_Mac

       com.spotify.webhelper

       com.macpaw.CleanMyMac.volumeWatcher

       com.macpaw.CleanMyMac.helperTool

       com.its.mactunepro.monitor

       com.amazon.cloud-player

       com.adobe.ARM.UUID

     

     

    launchd items

     

     

       /Library/LaunchAgents/com.citrix.AuthManager_Mac.plist

                 (com.citrix.AuthManager_Mac)

       /Library/LaunchAgents/com.citrix.ServiceRecords.plist

                 (com.citrix.ServiceRecords)

       /Library/LaunchAgents/com.conduit.loader.agent.plist

                 (com.conduit.loader.Agent)

       /Library/LaunchAgents/com.google.keystone.agent.plist

                 (com.google.keystone.system.agent)

       /Library/LaunchAgents/com.Logitech.Control Center.Daemon.plist

                 (com.Logitech.Control Center.Daemon)

       /Library/LaunchAgents/com.logmein.LMILaunchAgentFixer.plist

                 (com.logmein.LMILaunchAgentFixer)

       /Library/LaunchAgents/com.logmein.logmeingui.plist

                 (com.logmein.logmeingui)

       /Library/LaunchAgents/com.logmein.logmeinguiagent.plist

                 (com.logmein.logmeinguiagent)

       /Library/LaunchAgents/com.logmein.logmeinguiagentatlogin.plist

                 (com.logmein.logmeinguiagentatlogin)

       /Library/LaunchAgents/com.newwellnesssolutions.DLconnectMonitor.plist

                 (com.newwellnesssolutions.DLconnectMonitor)

       /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

                 (com.oracle.java.Java-Updater)

       /Library/LaunchAgents/com.sandisk.cruzeragent.plist

                 (com.sandisk.cruzeragent)

       /Library/LaunchAgents/com.SimpleTech.ButtonPoller.plist

                 (com.SimpleTech.ButtonPoller.plist)

       /Library/LaunchDaemons/com.adobe.fpsaud.plist

                 (com.adobe.fpsaud)

       /Library/LaunchDaemons/com.google.keystone.daemon.plist

                 (com.google.keystone.daemon)

       /Library/LaunchDaemons/com.logmein.logmeinblanker.plist

                 (com.logmein.logmeinblanker)

       /Library/LaunchDaemons/com.logmein.logmeinserver.plist

                 (com.logmein.logmeinserver)

       /Library/LaunchDaemons/com.logmein.raupdate.plist

                 (com.logmein.raupdate)

       /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

                 (com.microsoft.office.licensing.helper)

       /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

                 (com.oracle.java.Helper-Tool)

       /Library/LaunchDaemons/com.oracle.java.JavaUpdateHelper.plist

                 (com.oracle.java.JavaUpdateHelper)

       /Library/LaunchDaemons/net.sourceforge.MonolingualHelper.plist

                 (net.sourceforge.MonolingualHelper)

       Library/LaunchAgents/com.adobe.ARM.UUID.plist

                 (com.adobe.ARM.UUID)

       Library/LaunchAgents/com.amazon.cloud-player.plist

                 (com.amazon.cloud-player)

       Library/LaunchAgents/com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID. plist

                 (com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID)

       Library/LaunchAgents/com.apple.FolderActions.enabled.plist

                 (com.apple.FolderActions.enabled)

       Library/LaunchAgents/com.apple.FolderActions.folders.plist

                 (com.apple.FolderActions.folders)

       Library/LaunchAgents/com.apple.SafariBookmarksSyncer.plist

                 (com.apple.Safari)

       Library/LaunchAgents/com.its.mactunepro.monitor.plist

                 (com.its.mactunepro.monitor)

       Library/LaunchAgents/com.macpaw.CleanMyMac.helperTool.plist

                 (com.macpaw.CleanMyMac.helperTool)

       Library/LaunchAgents/com.macpaw.CleanMyMac.volumeWatcher.plist

                 (com.macpaw.CleanMyMac.volumeWatcher)

       Library/LaunchAgents/com.spotify.webhelper.plist

                 (com.spotify.webhelper)

     

     

    Extrinsic loadable bundles

     

     

       /System/Library/Extensions/AppleIntelMCEReporter.kext

                 (com.apple.driver.AppleIntelMCEReporter)

       /System/Library/Extensions/Belcarra.USBLAN_netpart.kext

                 (com.Belcarra.iokit.USBLAN_netpart)

       /System/Library/Extensions/Belcarra.USBLAN_usbpart.kext

                 (com.Belcarra.iokit.USBLAN_usbpart)

       /System/Library/Extensions/BodyMediaUSB.kext

                 (com.bodymedia.codelessAB185.kext)

       /System/Library/Extensions/Cruzer MAC Extension.kext

                 (com.sandisk.driver.CruzerDriver)

       /System/Library/Extensions/DLconnect.kext

                 (com.philips.iokit.DLconnect)

       /System/Library/Extensions/FTDIUSBSerialDriver.kext

                 (com.FTDI.driver.FTDIUSBSerialDriver)

       /System/Library/Extensions/jawbone.kext

                 (com.aliph.driver.jstub)

       /System/Library/Extensions/LexmarkUSBMerge.kext

                 (com.lexmark.print.usbmerge)

       /System/Library/Extensions/LogitechHIDDevices.kext

                 (com.Logitech.Control Center.HID Driver)

       /System/Library/Extensions/LogitechUnifying.kext

                 (com.Logitech.Unifying.HID Driver)

       /System/Library/Extensions/LogMeInSoundDriver.kext

                 (com.logmein.driver.LogMeInSoundDriver)

       /System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext

                 (com.RemoteControl.USBLAN.usbpart)

       /System/Library/Extensions/SimpleTech Button.kext

                 (com.Initio.driver.SimpleTech_Button)

       /Library/Audio/MIDI Drivers/EmagicUSBMIDIDriver.plugin

                 (info.emagic.driver.unitor)

       /Library/Audio/Plug-Ins/Components/Flip4Mac WMA Import.component

                 (net.telestream.wmv.import)

       /Library/Internet Plug-Ins/AdobePDFViewer.plugin

                 (com.adobe.acrobat.pdfviewer)

       /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin

                 (com.adobe.acrobat.pdfviewerNPAPI)

       /Library/Internet Plug-Ins/CitrixICAClientPlugIn.plugin

                 (com.citrix.citrixicaclientplugIn)

       /Library/Internet Plug-Ins/CouponPrinter-FireFox_v2.plugin

                 (com.coupons.plugin.mozilla-plugin)

       /Library/Internet Plug-Ins/CouponPrinter-Safari.webplugin

                 (com.coupons.plugin.safari-plugin)

       /Library/Internet Plug-Ins/Flash Player.plugin

                 (com.macromedia.Flash Player.plugin)

       /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin

                 (net.telestream.wmv.plugin)

       /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.webplugin

                 (net.telestream.wmv.webplugin)

       /Library/Internet Plug-Ins/googletalkbrowserplugin.plugin

                 (com.google.googletalkbrowserplugin)

       /Library/Internet Plug-Ins/JavaAppletPlugin.plugin

                 (com.oracle.java.JavaAppletPlugin)

       /Library/Internet Plug-Ins/LogMeIn.plugin

                 (com.logmein.remctrlplugin)

       /Library/Internet Plug-Ins/LogMeIn.plugin/LogMeInPluginHost.app

                 (com.logmein.logmeinpluginhost)

       /Library/Internet Plug-Ins/LogMeInSafari32.plugin

                 (com.logmein.remctrlplugin)

       /Library/Internet Plug-Ins/LogMeInSafari64.plugin

                 (com.logmein.remctrlplugin)

       /Library/Internet Plug-Ins/MacCouponPrinter2.plugin

                 (No bundle ID)

       /Library/Internet Plug-Ins/Musicnotes.plugin

                 (com.musicnotes.musicnotesplugin)

       /Library/Internet Plug-Ins/o1dbrowserplugin.plugin

                 (com.google.o1dbrowserplugin)

       /Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin

                 (com.microsoft.officelive.browserplugin)

       /Library/Internet Plug-Ins/RealPlayer Plugin.plugin

                 (com.RealNetworks.RealPlayerPlugin)

       /Library/Internet Plug-Ins/RL Secure Plug-In Layer.plugin

                 (com.rocketlife.securepluginlayer)

       /Library/Internet Plug-Ins/Scorch.plugin

                 (com.sibelius.scorch)

       /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin

                 (com.microsoft.sharepoint.browserplugin)

       /Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin

                 (com.microsoft.sharepoint.webkitplugin)

       /Library/Internet Plug-Ins/Silverlight.plugin

                 (com.microsoft.SilverlightPlugin)

       /Library/PreferencePanes/Flash Player.prefPane

                 (com.adobe.flashplayerpreferences)

       /Library/PreferencePanes/Flip4Mac WMV.prefPane

                 (net.telestream.wmv.prefpane)

       /Library/PreferencePanes/FMDSysPrefPane.prefPane

                 (Citrix.FMDSysPrefPane)

       /Library/PreferencePanes/JavaControlPanel.prefPane

                 (com.oracle.java.JavaControlPanel)

       /Library/ScriptingAdditions/ct_scripting.osax

                 (com.conduit.ct_scripting.osax)

       /Library/Spotlight/Microsoft Entourage.mdimporter

                 (com.microsoft.entourageMDImporter)

       Library/Address Book Plug-Ins/SkypeABDialer.bundle

                 (com.skype.skypeabdialer)

       Library/Address Book Plug-Ins/SkypeABSMS.bundle

                 (com.skype.skypeabsms)

       Library/Components/Spell Catcher.component

                 (com.rainmaker.SpellCatcher.InputMethod)

       Library/Input Methods/SpellCatcherIM.app

                 (com.rainmaker.inputmethod.SpellCatcherIM)

       Library/Internet Plug-Ins/Move_Media_Player.plugin

                 (com.movenetworks.movemediaplayer.plugin)

       Library/Internet Plug-Ins/Picasa.plugin

                 (com.google.PicasaPlugin)

       Library/iTunes/iTunes Plug-ins/TuneUp/TuneUp Visualizer.bundle

                 (com.TuneUp.app.iTuneUp Visualizer)

       Library/Services/Spell Catcher Services.service

                 (com.rainmaker.SpellCatcherServices)

     

     

    Extrinsic shared libraries

     

     

       /usr/lib/libMonoPosixHelper.dylib

       /usr/lib/libSFFileMonitor.32.dylib

       /usr/lib/libSFIPC.32.dylib

       /usr/lib/libSFIPC.I.dylib

       /usr/lib/libSFsqlite3.7.4.dylib

       /usr/lib/libSFSyncEngine.I.dylib

     

     

    Proxies

     

     

       AppleProxyConfigurationSelected : 2

     

     

    User crontab

     

     

       59          11          *          *          7          /Applications/MacScan\ 2/MacScan.app/Contents/MacOS/MacScan -autoscan YES

     

     

    Safari extensions

     

     

       Disconnect

       iTube Studio

     

     

    Restricted user files: 175

     

     

    Font problems: 51

     

     

    Elapsed time (s): 293

  • Linc Davis Level 10 Level 10 (159,585 points)

    Your system is heavily modified by third-party software. I can only guess which of the many modifications is contributing to the problem. As a first step, I suggest you remove "CleanMyMac" and "MacScan," both of which are worse than useless, and "MemoryClean," which is at best useless.

    Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.

    Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.

    I never install system modifications myself, and (unless otherwise specified in this comment) I don't know how to uninstall them. You'll have to do your own research to find that information.

    Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.

    Back up all data before making any changes.

    You will generally have to reboot in order to complete an uninstallation. Until you do that, the uninstallation may have no effect, or unpredictable effects.

    If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

     

    WARNING: Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.

    Remove "CleanMyMac" by following the first set of instructions on this page. If you have a different version of the product, the procedure may be different. Do not drag the CleanMyMac application to the Trash.

  • cube60 Level 1 Level 1 (0 points)

    Thank you for your help.  I do not have Clean My Mac on my mac - at least it doesn;t show up anywhere.  I will get rid of the others as best I can.

  • K Shaffer Level 6 Level 6 (11,215 points)

    There are a few items along that line above in your system.

     

    See "Extrinsic agents" above.

     

    com.conduit.loader.Agent

    com.macpaw.CleanMyMac.volumeWatcher

    com.macpaw.CleanMyMac.helperTool

     

     

    also "Launchd items"

     

    Library/LaunchAgents/com.macpaw.CleanMyMac.helperTool.plist

                 (com.macpaw.CleanMyMac.helperTool)

    Library/LaunchAgents/com.macpaw.CleanMyMac.volumeWatcher.plist

                 (com.macpaw.CleanMyMac.volumeWatcher)

     

    Some of this may qualify as 'adware' and there are methods of

    dealing with these which need to be adhered to, to remove them.

     

    •Adware Removal Guide - the safe mac:

    http://www.thesafemac.com/arg/

    and see

    http://www.thesafemac.com/tech-guides/

     

    Good luck & happy computing!