HT202152: Mac App Store: Frequently Asked Questions (FAQ)
Learn about Mac App Store: Frequently Asked Questions (FAQ)
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Q: i purchased an app and it does not work i have worked the support team from the app and still cannot get it going how do i get a r ... i purchased an app and it does not work i have worked the support team from the app and still cannot get it going how do i get a refund? more
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Helpful answers
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Mar 19, 2014 7:22 AM in response to funderwood5by Dah•veed,You should have received a receipt for the purchase in your email. Use the Report a Problem link in the email to make your request.
If you can't locate the email, use this link;
iTunes Support -