this started happening two days ago
whenever I'm on twitter or tumblr or basically any site and scrolling it always scrolls me back up
its very annoying
I thought maybe it was my screen protector so I took it off and it still keeps doing it
my phone is in perfectly good conditon , never dropped it or spilled anything on it.
please help
iOS 7.1
Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)
Mine does this too, suggestion of hard reset does not fix. Anyone got any further suggestions? It's really annoying!
Yep mine does this too, started a week or two go and is very annoying
running iOS 8.3 on an iPhone 5 (16gb). Also confirming that a hard reset doesn't work plus I've changed my screen protector.
I went to the Genius Bar today and was advised it must be a software issue (no hardware issue identified). When I got home I plugged the phone into the pc and did a factory reset as advised. I then set my phone up as a new phone. I stupidly forgot to get some info out of my 'notes' file which was a little annoying. But not half as annoying as finding out that despite setting my phone up as a completely new phone, the problem still exists! Back to the Genius Bar I will go
Yeah it's definitely not a software issue I think it's either our screens or maybe that we have grease/oil on our screens/hands? I don't know just please update us on the second Genius Bar and what they say. Thanks
Update...
essentially apple have have recognised the issue but are unable to diagnose it. Since I've had my phone for over a year it is out of warranty and therefore they are unconcerned that my product doesn't work.
they have advised I pursue a consumer law claim with my vendor, Vodafone. A quick trip to the Vodafone store and they offered to send my phone away to customer services who may look at my case but could not promise anything. Apparently a repair would cost £150 anyway!
It would appear my options are limited to resolve, basically I own a product that doesn't work and neither the manufacturer nor vendor care. I will call apple customer service to complain and see where that gets me. If they won't help I will never buy another apple product again.
Same problem iPhone 7. Scrolling to top while on some sites.
why does my screen on iphone 5s keep scrolling?
