deeuri
Level 1 (0 points)

Q: OSX Mavericks crash and restart on mid-2010 13" model

Hi all,

 

I've recently upgraded from OSX Lion to Mavericks (original MBP OS was Snow Leopard). In the last few days, the system has regularly frozen and then automatically restarted. I have checked the log, and it seems to originate from a kernel panic (?). I've pasted the most recent error report below.

 

I've read a number of discussions that say this is a know problem with mid-2010 15" MBP, which apple may still repair: https://discussions.apple.com/thread/5512212?tstart=0 . My MBP is a mid-2010 13" model, and I'm not sure if this problem is applicable to my machine as well.

 

If anybody has any advice on how to reset this, I'd really appreciate it!

 

Thanks!

 

 

Most recent report:

Anonymous UUID: 2129AA7D-85E8-F33A-8853-1A6770A6A7A6

 

Wed Mar 19 13:37:58 2014

panic(cpu 1 caller 0xffffff801a0dbe2e): Kernel trap at 0xffffff801a0a3e16, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0xffffbf8021371558, CR3: 0x0000000066afd000, CR4: 0x0000000000000660

RAX: 0xffffff80fbc7d000, RBX: 0x0000000000000000, RCX: 0x00000000001cf7f9, RDX: 0x000000000000000f

RSP: 0xffffff810278bd00, RBP: 0xffffff810278bd20, RSI: 0x0000000000002000, RDI: 0xffffff8032baeca0

R8: 0x0000000000000000, R9: 0xffffff810278bed0, R10: 0x000000000000031f, R11: 0x0000000103fe3000

R12: 0x0000000000000000, R13: 0xffffff8032baeca0, R14: 0x0000000000002000, R15: 0xffffbf8021371558

RFL: 0x0000000000010206, RIP: 0xffffff801a0a3e16, CS:  0x0000000000000008, SS:  0x0000000000000000

Fault CR2: 0xffffbf8021371558, Error code: 0x0000000000000000, Fault CPU: 0x1

 

Backtrace (CPU 1), Frame : Return Address

0xffffff810278b990 : 0xffffff801a022fa9

0xffffff810278ba10 : 0xffffff801a0dbe2e

0xffffff810278bbe0 : 0xffffff801a0f3326

0xffffff810278bc00 : 0xffffff801a0a3e16

0xffffff810278bd20 : 0xffffff801a0a4be5

0xffffff810278bd50 : 0xffffff801a078d43

0xffffff810278bf20 : 0xffffff801a0dc26c

0xffffff810278bfb0 : 0xffffff801a0f322b

 

BSD process name corresponding to current thread: Dock

 

Mac OS version:

13C64

 

Kernel version:

Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64

Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953

Kernel slide: 0x0000000019e00000

Kernel text base: 0xffffff801a000000

System model name: MacBookPro7,1 (Mac-F222BEC8)

 

System uptime in nanoseconds: 157817157346

last loaded kext at 115061292014: com.Symantec.kext.SAVAPComm  11.0.6 (addr 0xffffff7f9c454000, size 16384)

loaded kexts:

  1. com.Symantec.kext.SAVAPComm     11.0.6
  2. com.Cycling74.driver.Soundflower 1.6.6
  3. com.apple.filesystems.autofs            3.0
  4. com.apple.driver.AppleHWSensor   1.9.5d0
  5. com.apple.driver.AGPM        100.14.15
  6. com.apple.driver.AppleTyMCEDriver         1.0.2d2
  7. com.apple.iokit.IOBluetoothSerialManager            4.2.3f10
  8. com.apple.driver.AppleMikeyHIDDriver     124
  9. com.apple.driver.AppleHDAHardwareConfigDriver          2.6.0f1
  10. com.apple.driver.AppleHDA 2.6.0f1
  11. com.apple.GeForceTesla       8.2.4
  12. com.apple.driver.AppleMikeyDriver           2.6.0f1
  13. com.apple.driver.AppleUpstreamUserClient          3.5.13
  14. com.apple.driver.AudioAUUC           1.60
  15. com.apple.iokit.IOUserEthernet       1.0.0d1
  16. com.apple.Dont_Steal_Mac_OS_X      7.0.0
  17. com.apple.driver.AppleHWAccess   1
  18. com.apple.driver.AppleIntelMCEReporter 104
  19. com.apple.driver.AppleMuxControl            3.4.35
  20. com.apple.driver.AppleBacklight     170.3.5
  21. com.apple.driver.AppleMCCSControl          1.1.12
  22. com.apple.iokit.IOBluetoothUSBDFU           4.2.3f10
  23. com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport           4.2.3f10
  24. com.apple.driver.AppleSMCLMU     2.0.4d1
  25. com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
  26. com.apple.driver.AppleLPC  1.7.0
  27. com.apple.nvidia.NVDAStartup        8.2.4
  28. com.apple.driver.SMCMotionSensor           3.0.4d1
  29. com.apple.driver.AppleUSBTCButtons        240.2
  30. com.apple.driver.AppleIRController            325.7
  31. com.apple.driver.AppleUSBTCKeyEventDriver     240.2
  32. com.apple.driver.AppleUSBTCKeyboard    240.2
  33. com.apple.driver.AppleUSBCardReader     3.4.1
  34. com.apple.driver.AppleFileSystemDriver   3.0.1
  35. com.apple.AppleFSCompression.AppleFSCompressionTypeDataless      1.0.0d1
  36. com.apple.AppleFSCompression.AppleFSCompressionTypeZlib  1.0.0d1
  37. com.apple.BootCache            35
  38. com.apple.iokit.SCSITaskUserClient            3.6.6
  39. com.apple.driver.XsanFilter 404
  40. com.apple.iokit.IOAHCIBlockStorage           2.5.1
  41. com.apple.iokit.AppleBCM5701Ethernet   3.8.1b2
  42. com.apple.driver.AirPort.Brcm4331           700.20.22
  43. com.apple.driver.AppleUSBHub      666.4.0
  44. com.apple.driver.AppleFWOHCI      4.9.9
  45. com.apple.driver.AppleAHCIPort     3.0.0
  46. com.apple.driver.AppleUSBOHCI     656.4.1
  47. com.apple.driver.AppleUSBEHCI     660.4.0
  48. com.apple.driver.AppleSmartBatteryManager      161.0.0
  49. com.apple.driver.AppleRTC  2.0
  50. com.apple.driver.AppleHPET           1.8
  51. com.apple.driver.AppleACPIButtons           2.0
  52. com.apple.driver.AppleSMBIOS       2.1
  53. com.apple.driver.AppleACPIEC        2.0
  54. com.apple.driver.AppleAPIC            1.7
  55. com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0
  56. com.apple.nke.applicationfirewall   153
  57. com.apple.security.quarantine        3
  58. com.apple.driver.AppleIntelCPUPowerManagement        216.0.0
  59. com.apple.kext.triggers         1.0
  60. com.apple.AppleGraphicsDeviceControl     3.4.35
  61. com.apple.iokit.IOSerialFamily         10.0.7
  62. com.apple.driver.DspFuncLib          2.6.0f1
  63. com.apple.vecLib.kext           1.0.0
  64. com.apple.nvidia.classic.NVDANV50HalTesla         8.2.4
  65. com.apple.driver.AppleHDAController        2.6.0f1
  66. com.apple.iokit.IOHDAFamily           2.6.0f1
  67. com.apple.nvidia.classic.NVDAResmanTesla           8.2.4
  68. com.apple.iokit.IOAudioFamily         1.9.5fc2
  69. com.apple.kext.OSvKernDSPLib      1.14
  70. com.apple.iokit.IOSurface     91
  71. com.apple.iokit.IOBluetoothFamily  4.2.3f10
  72. com.apple.driver.AppleGraphicsControl     3.4.35
  73. com.apple.driver.AppleBacklightExpert     1.0.4
  74. com.apple.driver.AppleSMBusController    1.0.11d1
  75. com.apple.iokit.IOBluetoothHostControllerUSBTransport            4.2.3f10
  76. com.apple.iokit.IOFireWireIP           2.2.6
  77. com.apple.driver.IOPlatformPluginLegacy 1.0.0
  78. com.apple.driver.AppleSMBusPCI   1.0.12d1
  79. com.apple.driver.IOPlatformPluginFamily 5.7.0d10
  80. com.apple.iokit.IONDRVSupport      2.4.1
  81. com.apple.iokit.IOGraphicsFamily    2.4.1
  82. com.apple.driver.AppleSMC 3.1.8
  83. com.apple.driver.AppleUSBMultitouch       240.9
  84. com.apple.iokit.IOUSBHIDDriver     660.4.0
  85. com.apple.iokit.IOSCSIBlockCommandsDevice       3.6.6
  86. com.apple.iokit.IOUSBMassStorageClass     3.6.0
  87. com.apple.driver.AppleUSBMergeNub       650.4.0
  88. com.apple.driver.AppleUSBComposite        656.4.1
  89. com.apple.iokit.IOSCSIMultimediaCommandsDevice        3.6.6
  90. com.apple.iokit.IOBDStorageFamily 1.7
  91. com.apple.iokit.IODVDStorageFamily          1.7.1
  92. com.apple.iokit.IOCDStorageFamily 1.7.1
  93. com.apple.iokit.IOAHCISerialATAPI 2.6.1
  94. com.apple.iokit.IOSCSIArchitectureModelFamily   3.6.6
  95. com.apple.iokit.IOEthernetAVBController  1.0.3b4
  96. com.apple.driver.mDNSOffloadUserClient 1.0.1b5
  97. com.apple.iokit.IO80211Family       630.35
  98. com.apple.iokit.IONetworkingFamily           3.2
  99. com.apple.iokit.IOUSBUserClient     660.4.2
  100. com.apple.iokit.IOFireWireFamily    4.5.5
  101. com.apple.driver.AppleMCP89RootPortPM           1.11
  102. com.apple.iokit.IOAHCIFamily          2.6.5
  103. com.apple.iokit.IOUSBFamily            675.4.0
  104. com.apple.driver.NVSMU      2.2.9
  105. com.apple.driver.AppleEFINVRAM  2.0
  106. com.apple.driver.AppleEFIRuntime            2.0
  107. com.apple.iokit.IOHIDFamily            2.0.0
  108. com.apple.iokit.IOSMBusFamily       1.1
  109. com.apple.security.sandbox 278.11
  110. com.apple.kext.AppleMatch 1.0.0d1
  111. com.apple.security.TMSafetyNet     7
  112. com.apple.driver.AppleKeyStore     2
  113. com.apple.driver.DiskImages           371.1
  114. com.apple.iokit.IOStorageFamily      1.9
  115. com.apple.iokit.IOReportFamily       23
  116. com.apple.driver.AppleFDEKeyStore          28.30
  117. com.apple.driver.AppleACPIPlatform         2.0
  118. com.apple.iokit.IOPCIFamily 2.9
  119. com.apple.iokit.IOACPIFamily          1.4
  120. com.apple.kec.corecrypto     1.0
  121. com.apple.kec.pthread          1

Posted on Mar 19, 2014 6:04 AM

by baltwo,Solvedanswer
baltwo baltwo
Level 9 (62,256 points)
A:

Most likely, one of these is the culprit.

 

com.Symantec.kext.SAVAPComm     11.0.6

com.Cycling74.driver.Soundflower 1.6.6

 

Boot into safe mode (restart holding down SHIFT key). If no KP, then uninstall and reinstall those, one at a time. If KP, then most likely hardware related. Run the Apple Hardware Test suite, extended tests at least twice, followed by Rember.  See

 

OS X About kernel panics,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics,
How to troubleshoot a kernel panic, and
Tutorial: Avoiding and eliminating Kernel panics for more details.

Posted on Mar 19, 2014 2:11 PM

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Q: OSX Mavericks crash and restart on mid-2010 13" model

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