anyone having problems accessing their Disney movies after they connect to iTunes account?

I just connected my Disney Movies Anywhere account to iTunes and none of the five movies I have in my Disney library are showing up in iTunes. Does anyone know how to access them or where they would be? I looked in 'movies' and it is blank.

Posted on Mar 19, 2014 9:24 AM

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2 replies

Mar 21, 2014 2:27 PM in response to amyfreckles

Hello Amy,


Thank you for the question. I am sure you're eager to get setup to watch your Disney movies in iTunes. Once you link your Disney Movies Anywhere account, you can download the movies from your list of past purchases.


Use the steps in the section titled "Download previous purchases on Mac or PC " in the following article to download your Disney movies to iTunes:


Download past purchases

http://support.apple.com/kb/ht2519


Find more information about Disney Movies Anywhere and iTunes at the following link:

About Disney Movies Anywhere and iTunes Store

http://support.apple.com/kb/HT6129


Thank you for using Apple Support Communities.


Best,

Sheila M.

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anyone having problems accessing their Disney movies after they connect to iTunes account?

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