armccoy

Q: My iPhone 5 camera roll is empty, but under usage says 3.1GB - how can I delete?

I can't download the latest iPhone software b/c my Camera Roll is taking up 3.1GB of space, but it shouldn't be as I have only about 10 photos on my camera roll. Photo stream is off, as well as photo sharing. Any help would be appreciated!

iPhone 5, iOS 7.0.6

Posted on Mar 19, 2014 11:03 AM

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Q: My iPhone 5 camera roll is empty, but under usage says 3.1GB - how can I delete?

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  • by MuroIam,

    MuroIam MuroIam May 3, 2015 4:40 AM in response to scabthepoet
    Level 1 (0 points)
    May 3, 2015 4:40 AM in response to scabthepoet

    This was a breath of fresh air. I was searching on how to get rid of 4GB worth of phantom space that had me going crazy for almost an hour. To be honest, while intentions for the creation of "Recently Deleted" albums might have been pure, it does much much more damage than good and I would rather have the option to turn it off. Apple please take note.

  • by gratefuldaytripper,

    gratefuldaytripper gratefuldaytripper May 12, 2015 10:31 PM in response to jefffromwestbrook
    Level 1 (0 points)
    May 12, 2015 10:31 PM in response to jefffromwestbrook

    this is EXACTLY IT! **** the third party apps. this is all you neeed. thank you. thank you. and, thank you. ^^this guy knows whats up. just got my first iphone weeks ago. ok. now i can go back to recording guitar licks.

  • by Molly LT,

    Molly LT Molly LT May 13, 2015 12:19 AM in response to Ethan7988
    Level 1 (0 points)
    May 13, 2015 12:19 AM in response to Ethan7988

    This worked perfectly. It wouldn't let me go to 2014, but I set the calendar to September 1, 2015 and I had over 500 pictures in my recently deleted photos. TY TY TY!

  • by ErikVTmtb,

    ErikVTmtb ErikVTmtb May 21, 2015 8:10 PM in response to scabthepoet
    Level 1 (0 points)
    May 21, 2015 8:10 PM in response to scabthepoet

    This was a beautiful fix!  I was out of memory, deleted every photo and app that I didn't need, but still showed huge amount of photo storage usage.  Was driving me nuts and I was just about to concede to buying a new phone for more memory....until I found this thread.  Followed the date/time reversion fix and BAM!.....I had over 2.8 GB of space magically restored to my 5s.  What a relief.  Thank you!!!!

  • by henry-f,

    henry-f henry-f May 23, 2015 8:22 PM in response to scabthepoet
    Level 1 (0 points)
    May 23, 2015 8:22 PM in response to scabthepoet

    Thanks sooooooooooo much! you just helped me released 9GB of storage on my iphone 5s!!!!!

     

    Regards,

    Henry

  • by ScouterJohn,

    ScouterJohn ScouterJohn May 31, 2015 11:17 PM in response to scabthepoet
    Level 1 (0 points)
    May 31, 2015 11:17 PM in response to scabthepoet

    To: scabthepoet

    Thank God for people like you. You found the perfect solution, I freed up 3 GB of storage by deleting the phantom photos. I just want to add another small helpful point: just looking at the "recently deleted" album doesn't show anything other than "0", you have to tap on the "recently deleted" album to see the phantom photos. Scabthepoet, you're the man! Yay!! This was a problem with my iphone 4S, no problem no more!

  • by adse3003,

    adse3003 adse3003 Jun 7, 2015 5:42 AM in response to thepartydj
    Level 1 (0 points)
    Jun 7, 2015 5:42 AM in response to thepartydj

    That worked like magic for me, thanks

  • by rosered7774,

    rosered7774 rosered7774 Jun 12, 2015 3:37 AM in response to scabthepoet
    Level 1 (0 points)
    Jun 12, 2015 3:37 AM in response to scabthepoet

    Thank you so much for doing all that research,  this has been making me nuts for so long and I've deleted so many apps I like to make room for these phantom photos!! Argghh!!!

  • by darrellfromutah,

    darrellfromutah darrellfromutah Jun 13, 2015 3:23 PM in response to armccoy
    Level 1 (0 points)
    Jun 13, 2015 3:23 PM in response to armccoy

    Try going to photos--albums---recently deleted---select the photos you deleted---select trash. Your deleted photos stay on your phone for 30 days after you delete them.

  • by philly7789,

    philly7789 philly7789 Jun 20, 2015 6:32 AM in response to armccoy
    Level 1 (9 points)
    Jun 20, 2015 6:32 AM in response to armccoy

    This fix worked for me:

    1. Set date manually for 40 days in the future;
    2. Wait 5 minutes and confirm recently deleted goes to 0;
    3. Power down phone;
    4. Turn back on and it's cleared out.

    This is definitely a bug, but this is the quickest easiest fix by far.

  • by krissyruddy,

    krissyruddy krissyruddy Jul 3, 2015 6:17 AM in response to scabthepoet
    Level 1 (0 points)
    Jul 3, 2015 6:17 AM in response to scabthepoet

    Wow this is AWESOME! I just got 5GB back on my phone! I honestly thought this seemed a little weird but it totally worked! Thanks for figuring this out and sharing it! - Krissy

  • by DamianJenn,

    DamianJenn DamianJenn Jul 8, 2015 6:29 PM in response to armccoy
    Level 1 (0 points)
    Jul 8, 2015 6:29 PM in response to armccoy

    Hi guys,

     

    I have gone thru all the steps suggested here - changing the time back and even forward - but when I go to the Deleted Folder, the phantom photos won't appear! It's strange as it works for my other phone which is on iOS 8.2, but failed to work on iOS 8.4.

     

    Help me please!

  • by islapooh,

    islapooh islapooh Jul 28, 2015 1:30 AM in response to scabthepoet
    Level 1 (0 points)
    Jul 28, 2015 1:30 AM in response to scabthepoet

    this totally worked! thank you, you genius!

     

  • by TexasDWP,

    TexasDWP TexasDWP Jul 28, 2015 1:58 PM in response to islapooh
    Level 1 (0 points)
    Jul 28, 2015 1:58 PM in response to islapooh

    Worked perfect.  This was a lifesaver.  How stupid that I have to change the date to really really delete photos.  I should be able to just delete them really one time.  Argh.  I am now downloading IOS 8.4 since I freed up over 5Gb of storage.  I hope it works with IOS 8.4

  • by Lawrence Finch,

    Lawrence Finch Lawrence Finch Jul 28, 2015 2:20 PM in response to TexasDWP
    Level 8 (38,305 points)
    Mac OS X
    Jul 28, 2015 2:20 PM in response to TexasDWP

    This was a bug in versions of iOS prior to 8.4. I believe it has been fixed in that version.

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