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All replies
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Helpful answers
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Nov 30, 2015 12:51 PM in response to scabthepoetby ananthasd,To scabthepoet
I can't think of a logical debug sequence that led you to this but it worked like a charm.
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Dec 1, 2015 1:32 PM in response to scabthepoetby deivi jones,Thanks a lot for saving the search! this helped me a lot.
Best Regards.
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Dec 2, 2015 12:59 PM in response to armccoyby rubens_chopshop,I have an Iphone 6 and have had the same problems. Download a program called iExporer from Macroplant. They have Mac and PC versions. Sniff around and find folders named pictures or photos and you will find a folder or several folders called thumbnails. Delete those and you will regain your lost storage space.
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Dec 11, 2015 1:17 PM in response to scabthepoetby monicammn,This was SO helpful!!! Thanks so much for posting!
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Jan 28, 2016 7:55 AM in response to scabthepoetby AustinTexasLonghorn,Thanks! This did the trick!!!
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Jan 30, 2016 8:55 PM in response to scabthepoetby louie71,I have this same issue on my iPad and have tried the reset the time fix to no avail. Anyone know if this fix works on an iPad? Thanks.
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Jan 31, 2016 3:04 AM in response to scabthepoetby Wickelec,I have had this problem for a long time and your method fixed it. Thank you!
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Jan 31, 2016 3:01 PM in response to armccoyby Therearenomoreusernamesavailab,Many Thanks. This saved me a lot of trouble. (I ended up finding over 1000 pictures in the "deleted" folder after rolling back the date)
Sometime I wonder (although I'm glad) how do people find these fixes!!!
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Feb 1, 2016 8:41 PM in response to scabthepoetby gotiffany86,This helped me!! Thanks a lot for getting rid of the ghost data storage
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Feb 3, 2016 3:50 PM in response to scabthepoetby debbiem10,To scabthepoet:
Thank you, thank you for this work around changing the date back to find phantom photos. It so worked. Just got a new iPhone 5 today because my battery kept crapping out and it failed diagnostic at Apple store. Apparently there was a replacement program for a batch of bad batteries that were released. But when they exchanged battery did not solve problem, hence new replacement phone. At same time I had run out of storage space and could not do newest update. They hoped synching the new phone might resolve the issue or delete all my photos on phone (I had deleted down to 80 and just could not figure how they were taking up so much space, but what do I know. Well, synched my phone and was happy to see I went from only 244 MB available to 3GB and was update was done. I could live with that, but figured I would delete even more photos (went from about 80 to 66, deleted them out of recently deleted, deleted 2 or 3 apps and a bunch of old messages, and my available storage went DOWN . What the heck. So figured I could not be the only one with this weird problem. Googled and found this site, tried your solution and found 904 "fantom" photos in my recently deleted. Got rid of them and now have 7.4 GB of available space. DO not know how you figured this out, but THANK YOU, THANK YOU, THANK YOU!!!!! Saved me $500 dollars from having to buy a new phone for now!!
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Feb 8, 2016 12:53 AM in response to scabthepoetby ejbressler,You are a genius. The people at apple didn't even know how to do this. It cleared it all up now have 8 gig of space instead of zero! Thank you.
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Feb 8, 2016 4:38 PM in response to scabthepoetby MikaArts,That did the trick for me! Thanks so much!
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Feb 20, 2016 2:47 PM in response to armccoyby MiwaKaido,Go to setting
> photos & camera
> icloud photo & library
> slide the green oval button off and back on
> exit out and check your storage
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Mar 1, 2016 10:41 PM in response to jefffromwestbrookby glenrose88884444,Thanks. That did it. So it's somewhat like emptying one's trash. What a pain to have to delete something twice.