Previous 1 2 3 4 5 Next 446 Replies Latest reply: Jan 18, 2016 8:13 PM by ericlawyh Go to original post Branched to a new discussion.
  • muka3d Level 1 (0 points)

    Confirmed; direct optical connection to receiver, no 5.1 DD on Netflix. iTunes Festival streams in glorious 5.1 DD immediately. ATV configuration has "Dolby Digital" set to "On". Tried toggling Netflix playback setting (via website) from "Auto" to "High", no change.

  • Hankfromnh Level 1 (0 points)

    Same issue here. Netflix no longer in Dolby. Works fine with iTunes Festival and items from iTunes Store. Tested Netflix on my PS3, which is connected to the same receiver, and was able to watch in Dolby Surround. Hopefully, a fix will be issued soon.

  • iphone_traveller Level 1 (0 points)

    I've spoken to Netflix who appears to be aware of the issue, but I would encourage others to let Netflix know so that this does not get left on the back burner.

     

    Apparently the issue is only prevalent for those who have connected our Apple TV boxes to a AV receiver. In my case, I am able to get around the problem by watching material on my iPad and then airplaying the material across to my Apple TV, however you are more likely to get bandwidth related issues via this method, so quality can decrease.

     

    It's worth pointing out I don't appear to have issues getting DD material to play via either Apple iCloud stored material, nor using Plex Connect to redirect content via the Apple TV. The issue only seems to relate to Netflix.

  • Tommy35 Level 1 (0 points)

    I have the same problem, Apple TV has dolby digital in HBOGo, does not work with Netflix, it does have dolby digital when I play Netflix thru my iPhone to Apple TV.

  • tmartine Level 3 (975 points)

    +1 no double digital with Netflix everything else works fine...

     

    Submitted feedback of the bug... thanks for the link

  • zroger73 Level 1 (0 points)

    Just noticed my A/V receiver is no longer receiving Dolby Digital on my ATV3 as well. It always worked fine. Nothing has changed except firmware updates. All I get is PCM no matter the source.

  • lihiniya Level 1 (0 points)

    I too have the same issue. No DD audio with netflix, Apple TV firmware 6.1. iTunes festival app and purchased movies have 5.1 DD sound. Only Netflix is having problems.

     

    Made bug reports to both Apple and Neflix. From the conversation I had with Netflix support, it seems they are aware of this.

  • FJ1200 Level 1 (0 points)

    Also tried netflix via ipad and airplay to ATV, it works with DD.

  • MacUKuser Level 1 (0 points)

    This is a known issue, just spoke to Netflix. Fix coming soon they say. I have also lost "super HD" which is also an issue with the new Apple TV software it seems.

  • zroger73 Level 1 (0 points)

    Netflix told me this morning that "their techs are aware of this and working on a solution". However, Netflix isn't the only place where DD 5.1 has disappeared, so I'm not confident a Netflix fix can resolve this issue. Movies I stream from iTunes to the ATVs stopped doing DD 5.1 as did Trailers. Perhaps they are working with Apple on this apparent Apple firmware-related issue.

     

    I wouldn't know if I've lost Super HD or not - I intentionally force my ATVs to use 720p on my 1080p TVs because 1) I can't see a different in picture quality and 2) My cable Internet provider has a 250 GB monthly cap that gets eaten up in no time when streaming SHD movies.

  • vdogg78 Level 1 (0 points)

    PS- confirmed that DD works when AirPlay streaming from netflix app on iPhone or iPad with iOS 7+ only. Does not work with iOS 6 devices, presumably due to difference in AirPlay technology. (Also ATV 6.1 is based on iOS 7.1 code base)

  • Ray Allen Level 2 (395 points)

    Add me to the list, no DD on netflix.

  • Ray Allen Level 2 (395 points)

    Just done online chat with netflix, its an issue at there end, they are aware and techs are looking into a fix, they could not give me an ETA, but it's seems to be affecting most peole with recievers.

  • Malibuquest Level 1 (0 points)

    I too have no 5.1 sound with Netflix or Itunes. I tried optical input along with my HDMI cable and nothing works. I even tried to reset to factory settings, nothing! What a pain.

  • mvinette Level 1 (0 points)

    I have the same issue and I also made a post on that ptoblem (https://discussions.apple.com/thread/6027802?tstart=0).

     

    Last week I had a phone chat and a live chat wit netflix with no result...they kept saying it was my setup.

     

    Last night I had yet another live chat with netflix and now they finnally listen,

     

    So i am glad that they now admiting there is a problem and that my setup is not the cause....

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