Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

No Dolby Digital Apple TV 3 firmware 6.1 (6698.99.16)

Hi


I was running the above firmware on my main appletv, and noticed that Dolby Digital (DD) over spdif had stopped working, both in netflix and when streaming from itunes on my computer. I then took my daughters appletv and connected it to my receiver through spdif, and now DD worked, my daughters appletv was running firmware 5.3 (6105). I tried software resetting my main unit a couple of times, but that did not help. Lastly I updated my daughters appletv to firmwar 6.1, and then DD stopped working on that unit too...


Since then I have cuorisly found that DD is now working on my main unit, when I stream movies from itunes, but still not when watching a netflix-movie...


Anyone out there who have had the same problem?


Cheers Perer

Mac OS X (10.7.2)

Posted on Mar 19, 2014 2:34 PM

Reply
446 replies

Mar 20, 2014 9:44 AM in response to peter aagaard

I am having this same issue with no Dolby Digital in Netflix. I have not tried iTunes. My setup is: Apple TV 3 firmware 6.1, Yamaha RX-V373 receiver, HDMI connection.


However, I found that if I AirPlay from the Netflix app on my retina iPad Mini, Dolby Digital works!! Very strange.


Another thing I tried was using the digital optical out of the Apple TV instead of HDMI but was unsuccessful.

Mar 20, 2014 9:59 PM in response to nobblydog

So I'm joining this thread from one of the other threads out there about this topic.

I can also confirm this strange phenomenon. My Apple TV is connected to my tv via HDMI, then HDMI again to my receiver. I initially thought it might be the tv having problems relaying the DD signal, but I tried a direct HDMI connection from Apple TV to receiver.

The only odd thing I must mention is that I had early signs of this problem several weeks ago (I'm not sure when I actually updated the Apple TV). Netflix would play DD for about 5-10 minutes, and then cut out completely.

Now, however, Netflix will just play in pro-logic even though the movie is DD and the option in settings is ON.


While it seems that the update might be the problem, it might also be that Netflix hasn't updated their app for the new Apple TV software... Kind of like how an app on an iPhone won't work until that app is specifically updated after an iOS update is released.


I know I'm not giving the solution, but I think that the thought of the Netflix app being the problem might be an interesting thought for us all.

No Dolby Digital Apple TV 3 firmware 6.1 (6698.99.16)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.