HP Officejet 5610 All-in-One not printing true colours

Question

Level 1

8 points

HP Officejet 5610 All-in-One not printing true colours

The HP help people have finally given up on trying to make my Mac see the Color Options tab in their print software with my set-up. They now say, "It's an Apple problem". If I could see these settings I'd be able to adjust the HP defaults for print-outs (by saturation, brightness, density, hue, contrast, etc) once and for all so I'd get closer to what I see on screen printed out in front of me. Without them I have to change everything on a trial and error basis each time in Photoshop. I've read about it in the HP manual and seen it work on another (cheaper) HP printer on a similar Intel iMac but with the All-in-One I just get the screen saying "No User Selectable Settings" - which HP say should not be the case. Anyone have any ideas? This screen seems to be vital - unless of course there's a better way of synchronising the perfect image I see on screen with what I get out of this printer?

iMac Intel Pentium Core Duo 20", Mac OS X (10.4.7), HP Officejet 1600 All-In-One Printer

Posted on Aug 15, 2006 11:41 AM

Reply

Answer 1

Aug 15, 2006 1:56 PM in response to Fearless3955

Have you got the latest HP MFD and inkjet drivers? They just released a (large) update which allegedly fix problems for some HP units connected to Intel Macs. It seems to work okay here with the machines connected to various Macs. I mostly use HPIJS drivers, so I haven't actually paid attention.

Reply

Answer 2

Fearless3955 Author

Level 1

8 points

Aug 17, 2006 7:54 AM in response to Charles Dyer

I do have the latest software and still check for updates on a daily basis. Meantime I'm interested to know if ANYONE with the same HP All-in_One printer and an Intel Mac can see that vital color adjustment menu which I described above as missing. I still don't know if it's a software conflict or if they just haven't made it work for us yet... and they won't let on of course.

Reply

Answer 3

Aug 28, 2006 7:39 AM in response to Fearless3955

I have seen this case with hp printers on the intel macs as went the intel macs came out hp's driver release was set for June as that is when the intel macs were suppose to be released i know the new software version 7.9 which is universal fixes all of these issues on the intel based macs.
Just make sure you run the hp uninstaller first HD/Applications/Hewlett Packard

Here is the link for the lates driver

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?lc=en&cc=us&dlc=en&os=2 19&product=441125&lang=en&softwareitem=mp-40934-1

Reply

Answer 4

Fearless3955 Author

Level 1

8 points

Sep 30, 2006 4:17 AM in response to Ottawaguy

I have been through at least six uninstall and reinstall processes now, with HP on the phone and with the very latest downloaded software. They insist there's nothing more they can do and that it is an Apple problem and that I should seek help directly from Apple. I am at a loss now and feel like throwing away their printer and buying another brand. Or could it just be that I have a software conflict? I don't think I have any other printer drivers installed but maybe Photoshop, or something else, is overriding something?

Reply