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CD/DVD drive not working?

I put any CD/DVD in my computer and it always spits it back out. Why doesnt it read anything I put in? Please help

MacBook Pro, iOS 7.1

Posted on Mar 19, 2014 4:40 PM

Reply
8 replies

Mar 19, 2014 5:24 PM in response to SB89Lorenzo

after reading through this apple fourm I see my same problem with 74 pages on people saying they have this same problem.

https://discussions.apple.com/thread/1918925?start=0&tstart=0



Apple wont give us a way to fix this. We spend good money on there products, they have probably earned more money from there custemers then anyone else in the world. And this is the thanks we get?

Mar 19, 2014 5:32 PM in response to SB89Lorenzo

make a lot of loading noice

Your optical drive may be broke. If none of the things listed below works, suggest that you call AC if you are still under warranty. OOW, take your MBP to your local AS or an AASP for repair.


Another help source (if you haven't already done so).


Go to your OS Help Menu. In the search field type dvd

Click on all the troubleshooting topics & Support Articles that pertain to your issue.


You can also do the same in Disk Utility. Open same up.

At the bottom left of the window, click on the purple button w/the "?" in the middle.

This will bring up the Help Menu.


===============


Try a different brand. Top forum favorites

CDs

FUJI

TDK

Verbatim


DVDs

Maxell

Verbatim


==============


Apple's Disc Burning Quick Assist



http://support.apple.com/kb/HT2801 Apple Portables: Troubleshooting the slot load optical disc drive



Make sure the DVDs are not dirty, smudged and/or scratched.


http://support.apple.com/kb/TS2000Mac doesn't start up from install disc


http://support.apple.com/kb/HT2801Apple Computers: Troubleshooting the slot-loading SuperDrive




*** Your drive may need cleaning. Cleaning kits can be purchased from any store that sells CD/DVDs. ***

CD/DVD drive not working?

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