PeterBreis0807

Q: Pages won't open document

We are getting an increased number of users all with files that refuse to open in Pages 5, particularly Pages 5.1.

 

I have gone over several of them and been unable to correct the problem, only able to open the Document.iwa sub file in the package to look at the mix of text snippets and I presume .xml.

 

Apple reportedly has also examined these and been unable to rectify them.

 

To aid some kind of resolution I ask that users who have had the problem post here, detailing the last things they did with the file and whether there is anything particular to the files that may be leading to the problem.

 

Particularly relevant would be where and how the files were last saved.

 

Are they being transferred or backed up to iCloud?

 

Are you using 3rd party syching or backup solutions like DropBox?

 

Are they being re-edited on iDevices, iWork for iCloud beta or back and forth from Word .doc?

 

Were there any preceeding warnings or difficulties of any kind with the document?

 

Or anything else you can think of.

 

Thank you,

 

Peter

Posted on Mar 19, 2014 5:37 PM

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Q: Pages won't open document

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  • by ConfusedToday,

    ConfusedToday ConfusedToday Oct 13, 2015 4:28 PM in response to PeterBreis0807
    Level 1 (0 points)
    Oct 13, 2015 4:28 PM in response to PeterBreis0807

    1. On iPad it used to be called iPages, but since the latest update it is only Pages.

    2. It used to say "open in iPages" but now it says "copy to Pages"

    3. Ever since i got my iPad, I would create a document on my desktop, save as a docx Word file, email it to my userid on the iPad, open it there and save it as an IPages document.

    4. When it tries to download the file on the IPad, it stops at about two-thirds into the "importing" and stalls. It says it is importing, but it is stuck and the only option s to Cancel.

     

    This is just one of about 10 problems that have cropped up since the latst release of the operating system. Apple has become sloppy.

  • by Csound1,

    Csound1 Csound1 Oct 13, 2015 4:30 PM in response to ConfusedToday
    Level 9 (50,576 points)
    Desktops
    Oct 13, 2015 4:30 PM in response to ConfusedToday

    Pages has never been called iPages.

  • by caph44,

    caph44 caph44 Jan 9, 2016 6:58 AM in response to PeterBreis0807
    Level 1 (0 points)
    Jan 9, 2016 6:58 AM in response to PeterBreis0807

    I was not transferring anything. I pressed revert for a pages document I was working on, and then the sign came up that it was not working.

    I am using  Imac OSX 10.11.2

    Pages 4. with all the updates provided.

  • by lance Hartley,

    lance Hartley lance Hartley May 1, 2016 3:21 AM in response to PeterBreis0807
    Level 1 (4 points)
    May 1, 2016 3:21 AM in response to PeterBreis0807

    Peter

     

    Two years down from your post and I have been brought to my knees by Pages 5.1.

     

    I have ditched MS Office - it really is cumbersome and started converting all my documents to Pages. Alas, as my documents get larger (50 - 100 pages) the dreaded beachball of death arises more frequently and stays "active" longer finally the document no longer loads.

     

    The other thing that bugs me is the font replacement when Pages encounters a font it doesn't have and replaces this font on the fly. However documents gat changed around. It also takes longer to load up whilst these fonts are being replaced.

     

    Have you worked out any fixes yet? Oh I just opened a 40 page document that took 6.5 minutes. Hope the PC / Office users don't see this one.

     

    Come on Apple - a bloody good product spoilt by lack of support - 2 years and counting....

  • by VikingOSX,

    VikingOSX VikingOSX May 4, 2016 5:59 PM in response to caph44
    Level 7 (20,935 points)
    Mac OS X
    May 4, 2016 5:59 PM in response to caph44

    You need to save a Pages '09 v4.3 document at least once and possibly close the document and quit Pages in order build any version history to revert too.

  • by PeterBreis0807,

    PeterBreis0807 PeterBreis0807 Sep 11, 2016 3:28 PM in response to lance Hartley
    Level 8 (35,693 points)
    Mac OS X
    Sep 11, 2016 3:28 PM in response to lance Hartley

    The only fix for Pages 5.x after 3 years is not to use it.

     

    Peter

  • by PeterBreis0807,

    PeterBreis0807 PeterBreis0807 Sep 11, 2016 4:28 PM in response to lance Hartley
    Level 8 (35,693 points)
    Mac OS X
    Sep 11, 2016 4:28 PM in response to lance Hartley

    ...especially as a Word substitute.

     

    Peter

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