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I have forgotten my security questions

I went to upgrade a game on my iPod today and it asked for my security questions. I set these a long time ago and don't remember my answers. I apparently have no rescue email. What do I do? I am panicking and searching all over the internet for answes

iPod touch, iOS 7.1

Posted on Mar 20, 2014 12:07 AM

Reply
3 replies

Mar 20, 2014 1:57 AM in response to Angelus_2014

Forgotten Security Questions/Answers

You need to contact Apple by:

1 - Use the Express lane and start here:

https://expresslane.apple.com

then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.

or

Apple - Support -form iTunes Store - Contact Us

2 - Call Apple in your country by getting the number from here: http://support.apple.com/kb/HE57

or

Apple ID: Contacting Apple for help with Apple ID account security

3 - Use your rescue email address if you set one up

Rescue email address and how to reset Apple ID security questions

For general information see:

Apple ID: All about Apple ID security questions

I have forgotten my security questions

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