HT201510: Setting up Time Capsule for the first time

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Antiox72
Level 1 (0 points)

Q: I have failed to Map the Airport Time Capsule to my windows 7 HP laptop as a mapped drive, error message is "access denied"

I have failed to Map the Airport time capsule to my windows 7 HP laptop, i followed all the installation steps and i get the error message "Access denied, you do not have permission to access this device, contact network administrator"

iPad 3G, iOS 5.0.1, Isssue arose after change of iPads

Posted on Mar 20, 2014 6:01 AM

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Antiox72

Q: I have failed to Map the Airport Time Capsule to my windows 7 HP laptop as a mapped drive, error message is "access denied"

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  • by LaPastenague,

    LaPastenague LaPastenague Mar 20, 2014 12:57 PM in response to Antiox72
    Level 9 (52,655 points)
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    Mar 20, 2014 12:57 PM in response to Antiox72

    Did you install the airport utility for windows?

     

    Is the windows computer set to home as network location.. it will not work if it is set to work or public.

     

    Is the TC setup with all SMB type names, short no spaces and pure alphanumeric. No apostrophe.

     

    Can you ping the TC from your computer? Open a command window and type ping and the tc name or its IP.

     

    No response you will never be able to get connection .. it is usually firewall problem. Turn off firewall and internet security.

     

    If it pings then simply type the IP directly into explorer.. \\TCIPaddress. (eg \\10.0.1.1 if the TC is at default)

    That is usually the most foolproof method.