HT5824: Reset iCloud Documents & Data
Learn about Reset iCloud Documents & Data
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Helpful answers
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Mar 22, 2014 2:56 PM in response to paul s from COby sheila_m.,Hello Paul,
Thank you for the details of the issue your wife is experiencing with her iCloud email account. I recommend the following steps in the section titled “If you experience issues sending or receiving mail on iPhone, iPad, or iPod touch” in the following article for the issue you described:
iCloud: Troubleshooting iCloud Mail
http://support.apple.com/kb/ts4002
Thank you for using Apple Support Communities.
Best,
Sheila M.
