compressor 4.1.1 cannot be opened because of a problem after upgrade from 4.1

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compressor 4.1.1 cannot be opened because of a problem after upgrade from 4.1

I've deleted the 4.1 compressor app, the application support folder, the qmaster folder and the pref files and restarted, but I can't get version 4.1.1 to start on my 2010 Mac Pro (10.9.2) after many many tries...

The only issue I can think of is that I have to manually copy the upgrade from our IT server (we don't get to use the app store for upgrades). This has worked fine for all our FCPX component apps so far, but it is the only thing different from an app store upgrade that I can think is happening.

If I bring back 4.1 from the trash, compressor does start to work again.

Posted on Mar 20, 2014 11:09 AM

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jefbak Author

Level 1

45 points

Mar 20, 2014 12:06 PM in response to jefbak

The IT group re-downloaded the compressor 4.1.1 app and it worked the second time around. Files sizes were exactly the same so I don't know what was up with the first attempt. Anyway, fixed!

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