Apple Event: May 7th at 7 am PT
With the correct password, I get that message while trying to make an in-app purchase. If I enter the password incorrectly I get "Your Apple ID or password is incorrect." This has been going on since about 10am central. What's up? I have seen this was an issue in the past years but not recently and no real answer was given.
iPhone 4, iOS 7.1
Hi skn728,
If you can verify that your Apple ID and password are correct by logging in at AppleID.apple.com and are certain that all your apps were purchased under that ID, you may want to try manually logging out of your Apple ID on your iPhone, then logging back in. You may find the following article helpful:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
Regards,
- Brenden
Hi skn728,
If you can verify that your Apple ID and password are correct by logging in at AppleID.apple.com and are certain that all your apps were purchased under that ID, you may want to try manually logging out of your Apple ID on your iPhone, then logging back in. You may find the following article helpful:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
Regards,
- Brenden
"The Apple ID you entered couldn't be found or your password was incorrect. Please try again."
