HT204686: How to erase your iOS device and then set it up as a new device or restore it from backups
Learn about How to erase your iOS device and then set it up as a new device or restore it from backupsQ: Please I don't remember the restriction passcode on my ipad 2 running ios 7.1. Please any help to reset it because I don't want to ... Please I don't remember the restriction passcode on my ipad 2 running ios 7.1. Please any help to reset it because I don't want to loose my documents????? more
-
All replies
-
Helpful answers
-
Mar 20, 2014 2:52 PM in response to Cxette de Amoanaitby Texas Mac Man,The only option is to wipe the device clean and restore it to factory settings. Hope you have a backup.
Follow the instructions in iOS: How to back up your data and set up your device as a new device http://support.apple.com/kb/HT4137 to restore the device to factory settings.
Once you have setup the device as a new one, you can then sync it back with your iTunes account and all your music, apps, contacts and any other content sync'ed with iTunes will be loaded on the device. Any content that is stored only on the device and not sync'ed with iTunes, like app logins or data, will be lost during this process. Be forewarned that this is a long process and can take a couple of hours or more to complete. This can be painful, but it is necessarily so to prevent users from working around the security settings. After the restore is complete, you can setup a new Restrictions passcode. Make a note of the passcode to avoid this situation in future.
Cheers, Tom