HT201364: OS X Mavericks system requirements

Learn about OS X Mavericks system requirements
Valerieehf
Level 1 (0 points)

Q: It will not let me download Maverick but my computer meets these requirements...

Anyone else having this issue?  Trouble shooting hints?
Thanks!

Posted on Mar 20, 2014 2:13 PM

by petermac87,Solvedanswer
petermac87 petermac87
Level 5 (7,402 points)
A:

You will need to contact Apple Support in your country and purchase Lion 10.7.5 and they will email you a link to download from. Just a hint. When your copy of Lion downloads to your Applications folder, BEFORE you install it, make a copy onto an External HardDrive or USB stick. Apple OSX Download Installs 'self-destruct' or dissapear, if you prefer, after they have been installed.

 

Good luck with it all

 

Pete

Posted on Mar 20, 2014 2:47 PM

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Valerieehf

Q: It will not let me download Maverick but my computer meets these requirements...

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  • Helpful answers

  • by petermac87,Helpful

    petermac87 petermac87 Mar 20, 2014 2:17 PM in response to Valerieehf
    Level 5 (7,402 points)
    Mar 20, 2014 2:17 PM in response to Valerieehf

    What are the specs of your computer?

     

    Go to Apple symbol top left and hold down option. Click on System Information and post the specs back here.

     

    Pete

  • by Valerieehf,Helpful

    Valerieehf Valerieehf Mar 20, 2014 2:27 PM in response to petermac87
    Level 1 (0 points)
    Mar 20, 2014 2:27 PM in response to petermac87

    Thank you, Pete...

    I think my memory is the issue... I am starting to realize that I purchased my macbook in 2008, not 2009 which may be why it is no compatible.

      Model Name:          MacBook

      Model Identifier:          MacBook4,1

      Processor Name:          Intel Core 2 Duo

      Processor Speed:          2.4 GHz

      Number Of Processors:          1

      Total Number Of Cores:          2

      L2 Cache:          3 MB

      Memory:          4 GB

      Bus Speed:          800 MHz

      Boot ROM Version:          MB41.00C1.B00

      SMC Version (system):          1.31f1

      Serial Number (system): ---

      Hardware UUID: ---

      Sudden Motion Sensor:

      State:          Enabled

  • by petermac87,

    petermac87 petermac87 Mar 20, 2014 2:34 PM in response to Valerieehf
    Level 5 (7,402 points)
    Mar 20, 2014 2:34 PM in response to Valerieehf

    Your memory is fine, but your model Macbook is the last one that was not compatable with Mavericks (and Mountain Lion) You would need a MacBook 5,1. The latest OSX you can install is Lion 10.7.5 

     

    More info here

     

    http://reviews.cnet.com/8301-13727_7-57387846-263/will-your-mac-run-mountain-lio n/

     

    Cheers

     

    Pete

  • by Valerieehf,

    Valerieehf Valerieehf Mar 20, 2014 2:44 PM in response to petermac87
    Level 1 (0 points)
    Mar 20, 2014 2:44 PM in response to petermac87

    What luck! Lol....That is what I was thinking.. This is frustrating. 
    Thank you very much.

     

    I CAN run 10.7.5?!  This is great news actaully and eliminates the issue I was having with specific software compatibility!

  • by petermac87,Solvedanswer

    petermac87 petermac87 Mar 20, 2014 2:47 PM in response to Valerieehf
    Level 5 (7,402 points)
    Mar 20, 2014 2:47 PM in response to Valerieehf

    You will need to contact Apple Support in your country and purchase Lion 10.7.5 and they will email you a link to download from. Just a hint. When your copy of Lion downloads to your Applications folder, BEFORE you install it, make a copy onto an External HardDrive or USB stick. Apple OSX Download Installs 'self-destruct' or dissapear, if you prefer, after they have been installed.

     

    Good luck with it all

     

    Pete

  • by Valerieehf,

    Valerieehf Valerieehf Mar 20, 2014 2:52 PM in response to petermac87
    Level 1 (0 points)
    Mar 20, 2014 2:52 PM in response to petermac87

    Thank you so much, Pete. You were a digital angel today!