HT201303: Security and your Apple ID
Learn about Security and your Apple ID
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Helpful answers
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Mar 20, 2014 2:44 PM in response to ohitssylviaby King_Penguin,★HelpfulWe are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on any iOS devices that you have by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it.
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page