dpktunes1987

Q: It says this everytime I try to download the new content:

Your computer must be connected to the Internet in order to download the GarageBand sound library. Check your network connection and try again.  What can I do to fix this problem?

OS X Mavericks (10.9.2)

Posted on Mar 20, 2014 3:25 PM

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Q: It says this everytime I try to download the new content:

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  • by greatANOTHERpassword!,

    greatANOTHERpassword! greatANOTHERpassword! Mar 21, 2014 8:46 AM in response to léonie
    Level 1 (25 points)
    Mar 21, 2014 8:46 AM in response to léonie

    Yep... it's subtle, but it's working in the sense that the sound changes and is different from the others.

  • by bbuecken,

    bbuecken bbuecken Mar 21, 2014 8:48 AM in response to greatANOTHERpassword!
    Level 1 (0 points)
    Mar 21, 2014 8:48 AM in response to greatANOTHERpassword!

    greatANOTHERpassword! wrote:

     

    16,785.  I have some 3rd party loops in addition to all the Jam Packs.  Regardless, (and I'm not trying to be a jerk here) seems like maybe your loop situation is an issue for a different thread?

    as I wrote to léonie... that had solved my issue and sry that I asked another questions that arose of the first one in the same thread...

  • by greatANOTHERpassword!,

    greatANOTHERpassword! greatANOTHERpassword! Mar 21, 2014 8:52 AM in response to bbuecken
    Level 1 (25 points)
    Mar 21, 2014 8:52 AM in response to bbuecken

    Understood, I see your reply now (this thread is moving fast!).  Again, no offense intended.

  • by JohnCuts,

    JohnCuts JohnCuts Mar 21, 2014 10:20 AM in response to dpktunes1987
    Level 1 (0 points)
    Mar 21, 2014 10:20 AM in response to dpktunes1987

    I too have been having the same issue since late last night. So any solution to this endless error loop would be great

  • by Javier Agustín,

    Javier Agustín Javier Agustín Mar 21, 2014 10:28 AM in response to léonie
    Level 1 (0 points)
    Mar 21, 2014 10:28 AM in response to léonie

    Already sent a bug report to Apple using this link:

         Apple - GarageBand Mac- Feedback

     

    Please, do the same if your having the same problem.

     

    Lets cross our fingers...

  • by PorkNBeans1973,

    PorkNBeans1973 PorkNBeans1973 Mar 21, 2014 11:20 AM in response to dpktunes1987
    Level 1 (0 points)
    Mar 21, 2014 11:20 AM in response to dpktunes1987

    I tried so many steps to get this to work correctly & I have most of the content now, every so often I get something new installed so I'm not sure if it is something I'm doing or it is their servers. I'll list what I have done thus far and the last thing I have done has been working but mind you it might be coincidence that it has worked & that will be true if it is something with their servers, It's worth putting up anyway to see if it helps though.

     

    I tried uninstalling and reinstalling fresh installs and deleting the garageband related folders located in private/var/folders/

     

    That seemed to have done nothing by itself, tried that numerous times.

     

    I tried redownloadign the content over and over never worked.

     

    Cleared my app cache, app logs  and everything else that I could possibly delete that dealt with any system applications, that didn't work either.

     

    Then I enabled the debug menu for the App Store and reset the application, I don't know if this actually worked or the files just decided to install.

    It seems to have worked twice but never does it install the full content.

    The first time I got the drummers installed but not the Liverpool, Manchester, or Motown Revisted kits but I just did it again and it installed the Manchester Kit.

     

    I still need the Liverpool & Motown Revisited, currently trying to get those installed but like I said this could be coincidence.

     

    To enable the debug menu open your terminal and enter

    defaults write com.apple.appstore ShowDebugMenu -bool true

    Next open the App Store and click on the Debug menu, next choose the option Reset Application.

     

    Again, I don't know if this actually worked or if it was just lucky coincidence so give it a shot.

     

     

    This definitely did not help the download internet issue, that is something that is definitely with their servers. This might have helped with the issue of everything downloading fine but the content never showing up, I did have to download the content again for the missing kits but twice now something has installed (keeping my fingers crossed and trying the rest). Their servers seem to be bugging out again so I don't know how long this will take.

  • by Bryrock,

    Bryrock Bryrock Mar 21, 2014 11:59 AM in response to PorkNBeans1973
    Level 1 (94 points)
    Peripherals
    Mar 21, 2014 11:59 AM in response to PorkNBeans1973

    I turned on the debug menu and reset, per your suggestion.  I may also have experienced a coincidence, but I got through the entire install without the network connection error (first time after at least a dozen tries).

  • by chevysales,

    chevysales chevysales Mar 21, 2014 12:44 PM in response to bbuecken
    Level 1 (33 points)
    iOS Apps
    Mar 21, 2014 12:44 PM in response to bbuecken

    2000 loops, 18 drummers, and 17 kits... missing "motown revisited" done this 10 times at least

  • by J-bot,

    J-bot J-bot Mar 21, 2014 3:24 PM in response to dpktunes1987
    Level 1 (0 points)
    Mar 21, 2014 3:24 PM in response to dpktunes1987

    I am having the same problem. Now it's getting to around 99% complete and the error pops up. I've done this a dozen times!

  • by chevysales,

    chevysales chevysales Mar 21, 2014 3:57 PM in response to chevysales
    Level 1 (33 points)
    iOS Apps
    Mar 21, 2014 3:57 PM in response to chevysales

    any suggestions???

     

    Screen Shot 2014-03-21 at 6.55.02 PM.png

  • by Jay O.,

    Jay O. Jay O. Mar 21, 2014 7:23 PM in response to J-bot
    Level 1 (105 points)
    Mar 21, 2014 7:23 PM in response to J-bot

    Arrgghh !! This is truly maddening.

     

    I tried 3 times again today, and as J-bot says it gets to 99% today but still fails, it's further than I was getting last night.

     

    For me it seems to be choking out on the "MAContent10_GB_StereoR&BKits.pkg" file, which (as I said) is further than it was getting last night.

     

    Has anybody been sucessful in downloading the entire update ?

    I don't mean to just make it through the installation, but has anyone gotten the entire contents of this updates samples and drum kits ?

     

    I'm considering rolling back to 10.0.1 with time machine, just to try and stop the automated downloads.

     

    - Jay

  • by PorkNBeans1973,

    PorkNBeans1973 PorkNBeans1973 Mar 21, 2014 11:18 PM in response to Jay O.
    Level 1 (0 points)
    Mar 21, 2014 11:18 PM in response to Jay O.

    I thought about rolling back with Time Machine as well but I am finally down to needing only one drum kit.

    I've just been doing my thing in Ableton and trying to update Garage Band every now and then.

     

    It's definitely something on their side, something with the download from their server is not causing packages to download and install correctly, this is not user side without a doubt because it takes about 10-15 download attempts before I get one portion of the package installed.

  • by PorkNBeans1973,

    PorkNBeans1973 PorkNBeans1973 Mar 21, 2014 11:20 PM in response to PorkNBeans1973
    Level 1 (0 points)
    Mar 21, 2014 11:20 PM in response to PorkNBeans1973

    Right after I posted that last message the last drum kit FINALLY installed!

  • by léonie,

    léonie léonie Mar 21, 2014 11:56 PM in response to PorkNBeans1973
    Level 10 (108,901 points)
    iCloud
    Mar 21, 2014 11:56 PM in response to PorkNBeans1973

    Right after I posted that last message the last drum kit FINALLY installed!

     

  • by klakier,

    klakier klakier Mar 22, 2014 4:50 AM in response to dpktunes1987
    Level 1 (0 points)
    Mar 22, 2014 4:50 AM in response to dpktunes1987

    same issue here ! why any updates are being released with connection issues down the line ? My GarageBand update seems to be stuck with this error message.

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