Q: Hello , I have Iphone 4s , while updateing to ios 7.1,suddenly it gave me the itunes sign and error 4013 , i need help , how to fi ... Hello , I have Iphone 4s , while updateing to ios 7.1,suddenly it gave me the itunes sign and error 4013 , i need help , how to fix that more
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Mar 22, 2014 9:41 AM in response to AymanGendyby sheila_m.,Hello AymanGendy,
Thank you for the details of the issue you are experiencing with your iPhone. I found an article that specifically addresses error 4013.
Follow these steps:
Resolution
Try these steps to resolve the issue:
- Install the latest version of iTunes.
- Restart your computer.
- Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.
- Restore using another USB cable.
- Restore your device on another computer.
If you continue to see error 4005, 4013, or 4014 when you restore your device,contact Apple for support.
Find the full article here:
iOS: Restore errors 4005, 4013, and 4014
http://support.apple.com/kb/TS5314
Thank you for using Apple Support Communities.
Best,
Sheila M.
