HT201401: Get help with hardware features on your iPhone, iPad, and iPod touch

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robRENEGADE

Q: Iphone lock/power button not working 7.1

I've just done an update to 7.1 and now my power/lock button is unresponsive. Tried turning on and off, still same. Tried resetting also. Still getting same issue help!

iPhone 5, iOS 7.1

Posted on Mar 20, 2014 4:43 PM

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Q: Iphone lock/power button not working 7.1

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  • by brad805,

    brad805 brad805 Mar 20, 2014 9:34 PM in response to robRENEGADE
    Level 5 (7,345 points)
    Mar 20, 2014 9:34 PM in response to robRENEGADE

    Restore with iTunes on computer. If still problem after the Restore, go to Settings App > General > Accessibility > Assistive Touch > ON > Device > Lock Screen. This can be used to turn iPhone OFF. To turn iPhone ON, connect to power, charger or USB of computer.