HT202649: If you can't sign in with two-step verification using your Apple ID

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kismetjd
Level 1 (0 points)

Q: When I bought a new computer with Windows8.1, iTunes wouldn't accept my old ID and password, so I set up a new ID and password.  Now I can't locate or sync my old library of music onto my iPOD.  Any ideas?

when I bought a new computer with Windows8.1, iTunes wouldn't accept my old ID and password.  After entering a new ID and password I got in, but now I can't sync the music that was in my original library.  When I try to sync a message says that music will be removed from "other" libraries, so I know they're out there somewhere.  Just can't get to them.  Any ideas?

iPod classic, Windows 8

Posted on Mar 20, 2014 7:30 PM