I forgot my Apple ID password and security questions, plus I don't receive the "I forgot" email

I forgot my Apple ID password. I don't remember my security question answers. I have apps on my iphone that I can't update because of this. So I created a new Apple ID and downloaded some apps. (So I have apps on my iphone from two different Apple IDs).

What I've tried:

I never receive the "I forgot" email - tried it multiple times. I have checked spam folders, recently deleted - checked it all, not there.

I can't delete apps from the old Apple ID and download them with the new because it will delete information from the app, such as game highscores.

I have money on the old Apple ID and would like to be able to use it. If someone can please give me a solution or a support number that can help my situation. It would be greatly appreciated. - I have called support once but no luck.