dowloaded file quality
HI
I have purchased an episode of homeland. When I play it the sound doesn't follow the image. How do i get a better quality version from i tunes.
Depending upon what country that you are in (TV programmes can't be re-downloaded in all countries) then try deleting that episode from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download TV programmes or if it re-downloads with the same problem then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption