4 Replies Latest reply: Mar 22, 2014 5:40 PM by mcstevo57
mcstevo57 Level 1 (0 points)

Hi again, i recently went to 10.9.2 but i no longer have access to my itunes my Movies or my pictures and im sure other stuff, the storage display tells me i'm almost out of memory so it's all here some where but i cant get to it, any advise would be great?



iMac, Mac OS X (10.6.8)
  • seventy one Level 6 (13,210 points)

    Snow Leopard 10.6.8 allowed the use of PPC apps.   Mavericks doesn't.  Where they are still available you will have to repurchase those that are lost.


    This is a list of common apps that will or won't work with Mavericks.


    Application compatibility table - RoaringApps


    I don't have Mavericks but as far as I can see, everything Apple should transfer.  If you are out of memory, then you must up your RAM to at least 4GB and preferably 6GB.

  • mcstevo57 Level 1 (0 points)

    Nah its the built in ones that arn't running ie the basics Movies, Pictures and itunes, i did uprate to 4gig before the up grade, so i'm still trying to find where on my computer it's all hid!!!

    Thanks for your reply bud, but yeah its the Apple stuff thats the prob!

  • Linc Davis Level 10 (192,221 points)

    If all your files are missing

    You may have logged in as a different user, such as Guest. Open the Users & Groups pane in System Preferences. Your name should be at the top of the user list, under Current User. See also this support article.
    If files are missing from one folder
    Change the Finder view mode; for example, from icon view to list view, or vice versa.

    For information about the Other category in the Storage display, see this support article. If the Storage display seems to be inaccurate, try rebuilding the Spotlight index.


    According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.


    See this support article for some simple ways to free up storage space.


    You can more effectively use a tool such as OmniDiskSweeper (ODS) or GrandPerspective (GP) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one. Note that ODS only works with OS X 10.8 or later. If you're running an older OS version, use GP.


    Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.


    Proceed further only if the problem isn't solved by the above steps.


    ODS or GP can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.


    Back up all data now.


    If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.


    Install the app you downloaded in the Applications folder as usual. Quit it if it's running.


    Triple-click anywhere in the corresponding line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:

    sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
    sudo /Applications/GrandPerspective.app/Contents/MacOS/GrandPerspective

    Launch the built-in Terminal application in any of the following ways:


    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.


    Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.


    The application window will open, eventually showing all files in all folders, sorted by size. It may take a few minutes for the app to finish scanning.


    I don't recommend that you make a habit of doing this. Don't delete anything as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.


    When you're done with the app, quit it and also quit Terminal.

  • mcstevo57 Level 1 (0 points)

    thanks for that Linc, i'll give it a go, i had hoped it was the easy fix Admin error but alas......