Q: itunes ticket update
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Mar 21, 2014 5:20 AMby vinnyvg,If you carried out the required changes notified by the ticket...and delivered the updated file, you have to wait for the book to be reviewed again....which usually takes less time than the first submission..
check the ticket.. The second review may have found errors and returned the ticket for further correction.
It's a cycle of checking the book and ticket status and any corrections needed until the book is passed and sent to the iNooks store.
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Mar 23, 2014 9:45 PMby vinnyvg,Wait and be patient.
Your update is again in a list of books waiting for review, although updates tend to get through a little faster than new books.
Dont count weekends in your time.. they do not work weekends.
It's a cycle of checking the book and ticket status and any corrections needed until the book is passed and sent to the iNooks store.
Yes it is and we have all had to endure it! You can if you think ( after 7 working days) its taking too long, you can contact support and ask teh question... but in your situation, it will not move the book faster, so just chew a few more fingernails and be patient!
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Mar 24, 2014 12:46 AMby RND2,thanks! By the way got the cause of this problem. File size and checksum of the file should be changed when updating a content. The system didn't recognize that the uploaded file is a revision unless there are changes with its size or checksum value. Whew! Finally its under review. thanks again
