X mark on the display of IPOD
How can I restart the IPOD?
Could you help me how to resolve this problem?
Best regards,
Eiji
iPod classic (120 GB), iOS 4
User profile for user:
sterling r
User level:
Community Specialist
Hello A-hokusai,
It sounds like you are unablet to use your iPod becuase there is a red X on the screen. I recommend the steps from the article named:
iPod Displays a Red "X" Icon
http://support.apple.com/kb/ts1463
Restore iPod from Disk Mode
- Disconnect iPod from your computer.
- Manually put iPod into Disk Mode.
- Open the latest version of iTunes and connect iPod.
- Restore iPod.
Setup Service for iPod
If you cannot force your iPod into disk mode and restore it, then your iPod may need service. Click one of the links below to setup an iPod Service Request online or make a reservation at the Genius Bar before visiting your local Apple Retail Store.
Thank you for using Apple Support Communities.
All the best,
Sterling