HT201303: Security and your Apple ID

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badresh
Level 1 (0 points)

Q: i forget my question's answer how to reset

Good morning

 

I forget my security question and answers. is someone help me to resolve this issue cause i try all what apple recomond but i am unable to get mail from apple.

 

I follow all steps, normally they have to send reset link to my mail id but i never received it.

 

 

 

 

Regards

 

Badresh

iPhone 5s, iOS 7.1

Posted on Mar 21, 2014 3:29 AM

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badresh

Q: i forget my question's answer how to reset

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  • by Niel,

    Niel Niel Mar 21, 2014 8:43 AM in response to badresh
    Level 10 (314,476 points)
    Mac OS X
    Mar 21, 2014 8:43 AM in response to badresh

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.

     

     

    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.

     

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