HT202152: Mac App Store: Frequently Asked Questions (FAQ)
Learn about Mac App Store: Frequently Asked Questions (FAQ)
-
All replies
-
Helpful answers
-
Mar 21, 2014 7:47 AM in response to klbstarby Dah•veed,Your first obligation is to contact the developer through their customer service link on the app's page in the Mac App Store and try to resolve issues of the app not working correctly.
Apple considers all sales to be final. Apple has been known to refund one app per account. Is this the sale you want to use your one possible refund with? If so, there is a Report a Problem link on the emailed receipt you get about 24 hours after your purchase is made. Use the link to make your request.