Mike61
Level 1 (0 points)
Safari

Q: Bloomberg no longer works on Apple TV

Bloomberg on demand programming no longer works. 

 

I did go through the trouble of restoring my Apple TV to no effect.

Posted on Mar 21, 2014 8:05 AM

by AppleQer,Solvedanswer
AppleQer AppleQer
Level 1 (29 points)
Desktops
A:

It is more than two years since you had this problem in 2014 and now the problem has cropped up in 2016 for me too.

Suddenly, the Bloomberg TV app for Apple TV won't display the lineup of shows or play any of them. All I can watch is the Live Now content. I tried restarting to no avail and wonder if I have to wait four days like you did for it to resolve mysteriously... come on Bloomberg/Apple! fix it!

Posted on Oct 7, 2016 5:12 AM

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Mike61

Q: Bloomberg no longer works on Apple TV

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  • by diesel vdub,

    diesel vdub diesel vdub Mar 21, 2014 11:11 AM in response to Mike61
    Level 7 (22,030 points)
    Mar 21, 2014 11:11 AM in response to Mike61

    Power cycle the ATV and router.

    What specifically do you mean by "no longer works"?  This may give an indication as to what the problem truly is.

  • by bitwiddler,

    bitwiddler bitwiddler Mar 21, 2014 2:12 PM in response to Mike61
    Level 1 (10 points)
    Mar 21, 2014 2:12 PM in response to Mike61

    Bloomberg has also died on my Apple TV.   Bloomberg comes up with the menu, I select an item, it says "accessing Bloomberg" wheel spins forever.

     

    The only ited that will stream is Live TV.

  • by Mike61,

    Mike61 Mike61 Mar 21, 2014 5:10 PM in response to diesel vdub
    Level 1 (0 points)
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    Mar 21, 2014 5:10 PM in response to diesel vdub

    I power cycled the router and restored the Apple TV.  I can stream from Bloomberg but cannot get past "accessing Bloomberg" and the spinning wheel for on demand programs. 

     

    The rest of Apple TV appears to work. 

     

    Thanks.

  • by atalio,

    atalio atalio Mar 21, 2014 7:04 PM in response to Mike61
    Level 1 (0 points)
    Mar 21, 2014 7:04 PM in response to Mike61

    I did notice that Bloomberg live still works but virtually every other video selection results in an endless spinning wheel. This issue started three days ago. Every other app works fine. Rebooted ATV and reset internet connection and router to no avail. Will someone else confirm if they are able to select one of the Bloomberg videos (excluding live) without error?

  • by bettertry,

    bettertry bettertry Mar 21, 2014 8:02 PM in response to atalio
    Level 1 (0 points)
    Mar 21, 2014 8:02 PM in response to atalio

    I am encountering the exact same situation.

  • by Mighty Steiff,

    Mighty Steiff Mighty Steiff Mar 21, 2014 8:31 PM in response to Mike61
    Level 1 (0 points)
    Mar 21, 2014 8:31 PM in response to Mike61

    I have the same problem. I can't view any bloomberg videos since 3 days ago. I restarted my apple TV but no luck.

  • by alkalinejustin,

    alkalinejustin alkalinejustin Mar 21, 2014 8:48 PM in response to Mike61
    Level 1 (0 points)
    Mar 21, 2014 8:48 PM in response to Mike61

    Same here, all resets and restarts done.  Obviously an app issue or maybe a sw issue linked to the last update. Just gotta sit tight I guess.

  • by sigena,

    sigena sigena Mar 22, 2014 3:42 AM in response to bitwiddler
    Level 1 (0 points)
    Mar 22, 2014 3:42 AM in response to bitwiddler

    same as mine. I called up Apple support. the guy suggested to disable the firewall of the router.

    but I told hime this happened just two days ago.

  • by Mike61,

    Mike61 Mike61 Mar 22, 2014 6:16 AM in response to sigena
    Level 1 (0 points)
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    Mar 22, 2014 6:16 AM in response to sigena

    Thanks sigena.  Hoping they fix it soon; just tried it again and it still does not go beyond "accessing Bloomberg."

  • by Rokr99,

    Rokr99 Rokr99 Mar 22, 2014 11:30 AM in response to Mike61
    Level 1 (0 points)
    Mar 22, 2014 11:30 AM in response to Mike61

    I am having this exact same problem.

    Under the "Bloomberg" tile on Apple TV the only thing that works is "Live TV". I can't get anything else to play. Nothing under "Shows" works, none of the clips and videos work anywhere else. It does exactly to me what all of you have noted as well. It just goes to the screen that says "Accessing Bloomberg" with the spinning wheel and never goes anywhere from there. It started for me about 3 days ago as well.

    Total bummer and I just wanted to add that to this thread as well to get some momentum behind this so that Apple can hopefully notice that there is a problem here and can make a fix.

    Personally, I'm pretty frustrated as this is where I go to get my quick daily news fix. All the clips are updating so something is working with the content being updated but I just can't watch any of it.

    Hopefully this is addressed soon.

  • by Mike61,

    Mike61 Mike61 Mar 22, 2014 3:57 PM in response to Rokr99
    Level 1 (0 points)
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    Mar 22, 2014 3:57 PM in response to Rokr99

    I use Bloomberg the same way, Rokr99, and am a little incomplete without it.  Missing Charlie Rose. 

  • by GDH11,

    GDH11 GDH11 Mar 22, 2014 7:45 PM in response to Mike61
    Level 1 (0 points)
    Mar 22, 2014 7:45 PM in response to Mike61

    I too am unable access Bloomberg.  Same scenario that spinning wheel goes around for ever, never opening Bloomberg.  Have to resort to my Bloomberg app on I phone, until they fix.

  • by bunjinbushi,

    bunjinbushi bunjinbushi Mar 22, 2014 9:44 PM in response to Mike61
    Level 1 (0 points)
    Mar 22, 2014 9:44 PM in response to Mike61

    Hi,

     

    Same problem here, can stream live Bloomberg, but NOT the videos, esp the shows. Like Mike61 I am missing some Charlie Rose episodes. thanks for everyones feedback it saves me trying to fix by all the resets etc that all of you have tried. For everyone's reference I am up in Canada, so definitely a different internet provider than probably any of you. Hope Apple will fix this soon.

  • by psamson,

    psamson psamson Mar 23, 2014 6:28 AM in response to Mike61
    Level 1 (0 points)
    Mar 23, 2014 6:28 AM in response to Mike61

    Same problem here. I believe this is day #4 now.

     

    I want to also mention that it seems icloud access does not work either. Seems to have happened around the same time. E.g. My screensaver of icloud photos cannot be previewed nor will it play after Apple TV is idle (screen just goes blank).

     

    Similar to previous posters, only the live tv works for bloomberg. For reference I am also in Canada.

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