Profile manager hangs during device setup
Hi,
I have started to use the profile manager. After adding and enrolling several devices successfully, device enrolling hangs during enrolling a new device.
Enrollment is “In Progress” for more than 1 hour - but there is no progress. From the console log of the iPhone I get the following messages:
Mar 21 16:21:20 rhiphone mdmd[201] <Notice>: (Note ) MDM: mdmd stopping.
Mar 21 16:21:20 rhiphone com.apple.launchd[1] (com.apple.managedconfiguration.mdmd) <Notice>: (com.apple.managedconfiguration.mdmd) Throttling respawn: Will start in 5 seconds
Mar 21 16:21:25 rhiphone mdmd[202] <Notice>: (Note ) MDM: mdmd starting...
Mar 21 16:21:25 rhiphone mdmd[202] <Notice>: (Note ) MDM: Looking for managed app states to clean up
Mar 21 16:21:25 rhiphone mdmd[202] <Notice>: (Note ) MDM: Network reachability has changed.
Mar 21 16:21:25 rhiphone mdmd[202] <Notice>: (Note ) MDM: Network reachability has changed.
Mar 21 16:21:25 rhiphone mdmd[202] <Notice>: (Note ) MDM: Scheduling poll of MDM server.
Mar 21 16:21:25 rhiphone mdmd[202] <Notice>: (Note ) MDM: Push token received.
Mar 21 16:21:25 rhiphone mdmd[202] <Notice>: (Note ) MDM: Scheduling poll of MDM server.
Mar 21 16:21:25 rhiphone mdmd[202] <Notice>: (Note ) MDM: Scheduling poll of MDM server.
Mar 21 16:21:25 rhiphone mdmd[202] <Notice>: (Note ) MDM: Polling MDM server https://server.fritz.box/devicemanagement/api/device/mdm_connect for next command.
Mar 21 16:21:26 rhiphone mdmd[202] <Notice>: (Note ) MDM: Could not send response to MDM server. Error: NSError:
Desc : Es konnte keine Verbindung zum Server hergestellt werden.
US Desc: A connection to the server could not be established.
Domain : MCHTTPTransactionErrorDomain
Code : 23001
Type : MCFatalError
Params : (
"https://server.fritz.box/devicemanagement/api/device/mdm_connect",
500
)
Mar 21 16:21:26 rhiphone mdmd[202] <Notice>: (Note ) MDM: Polling MDM server https://server.fritz.box/devicemanagement/api/device/mdm_connect for next command.
Mar 21 16:21:26 rhiphone mdmd[202] <Notice>: (Note ) MDM: Could not send response to MDM server. Error: NSError:
Desc : Es konnte keine Verbindung zum Server hergestellt werden.
US Desc: A connection to the server could not be established.
Domain : MCHTTPTransactionErrorDomain
Code : 23001
Type : MCFatalError
Params : (
"https://server.fritz.box/devicemanagement/api/device/mdm_connect",
500
)
Mar 21 16:21:26 rhiphone mdmd[202] <Notice>: (Note ) MDM: Polling MDM server https://server.fritz.box/devicemanagement/api/device/mdm_connect for next command.
Mar 21 16:21:26 rhiphone mdmd[202] <Notice>: (Note ) MDM: Could not send response to MDM server. Error: NSError:
Desc : Es konnte keine Verbindung zum Server hergestellt werden.
US Desc: A connection to the server could not be established.
Domain : MCHTTPTransactionErrorDomain
Code : 23001
Type : MCFatalError
Params : (
"https://server.fritz.box/devicemanagement/api/device/mdm_connect",
500
)
Mar 21 16:21:30 rhiphone mdmd[202] <Notice>: (Note ) MDM: mdmd stopping.
These messages repeat for ever.
I have deleted the device and did a server reboot. There after I have tried to reinstall the device - whith the same result.
I do suspect that there might be a problem in the database. Does anyone have an idea how to fix this?
OS X Mavericks (10.9.2)
