I recently restored my ipod touch 5th generation, and I do not remember my icloud informtion. I have tried reseting the password, but I did not put a rescue email on it and I have forgotten my security questions. Cant reset it. Please help!!!

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I recently restored my ipod touch 5th generation, and I do not remember my icloud informtion. I have tried reseting the password, but I did not put a rescue email on it and I have forgotten my security questions. Cant reset it. Please help!!!

I recently restored my ipod touch 5th generation, and I do not remember my icloud informtion. I have tried reseting the password, but I did not put a rescue email on it and I have forgotten my security questions. Cant reset it. Please help!!! I would like to gain access to my ipod again. I did restore it once because i was experiencing problems with my ipod. I reset my password with no problem and was able to gain access. Is there anyway i can access it again. My icloud is chaworth45@icloud.com ( thats the one I have no clue of info on). PLEASE HELLPPP!!!😕😢😢😟

iPod touch, iOS 7.1, locked out of ipod touch 5th gen

Posted on Mar 21, 2014 8:53 AM

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Answer 1

Niel

Level 10

727,163 points

Mar 21, 2014 8:55 AM in response to chaworth02

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.

They wouldn't be security questions if they could be bypassed without Apple verifying your identity.

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