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Someone sent me an electronic gift card, but its not showing up on my iTunes account.

Someone sent me an electronic gift card, but its not showing up on my iTunes account.

iPhone 4S, iOS 6.1.3

Posted on Mar 21, 2014 11:33 AM

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3 replies

Mar 22, 2014 12:29 AM in response to Hmw65

You've checked the spam folder on your account as well as the inbox, and you don't have any filters/rules on your email account that might be deleting the email ?


The sender could try contacting iTunes Support and see if they can help with why it's not being received : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Someone sent me an electronic gift card, but its not showing up on my iTunes account.

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