Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Music not downloading onto iPod off of iTunes

I just bought a few albums and some songs on iTunes on my laptop. I have synced the iPod and laptop like I normally do when I buy music but this time it hasn't worked. Some of the songs have download and are able to play but others are grey and won't work. Some of the songs aren't even downloaded onto my iPod.

Is there any way to get this to work? 😐😕

iPod touch

Posted on Mar 21, 2014 1:01 PM

Reply
3 replies

Mar 21, 2014 1:28 PM in response to meganhere1998

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Unsync/delete all music and resync

To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: Back up and restore your iOS device with iCloud or iTunes

- Restore to factory settings/new iOS device.

Music not downloading onto iPod off of iTunes

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.