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superdrive with a stuck dvd

I inserted a dvd, the drive doesn't read and I can't eject. I've tried unplugging, rebooting nothing. I also don't see a manual eject.

MacBook Pro with Retina display, OS X Mountain Lion (10.8.2)

Posted on Mar 21, 2014 3:55 PM

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Posted on Mar 21, 2014 3:58 PM

Five ways to eject a stuck CD or DVD from the optical drive


Ejecting the stuck disc can usually be done in one of the following ways:


1. Restart the computer and after the chime press and hold down the

left mouse button until the disc ejects.


2. Press the Eject button on your keyboard.


3. Click on the Eject button in the menubar.


4. Press COMMAND-E.


5. If none of the above work try this: Open the Terminal application in

your Utilities folder. At the prompt enter or paste the following:


/usr/bin/drutil eject


If this fails then try this:


Boot the computer into Single-user Mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.

4 replies
Question marked as Best reply

Mar 21, 2014 3:58 PM in response to Laes8613

Five ways to eject a stuck CD or DVD from the optical drive


Ejecting the stuck disc can usually be done in one of the following ways:


1. Restart the computer and after the chime press and hold down the

left mouse button until the disc ejects.


2. Press the Eject button on your keyboard.


3. Click on the Eject button in the menubar.


4. Press COMMAND-E.


5. If none of the above work try this: Open the Terminal application in

your Utilities folder. At the prompt enter or paste the following:


/usr/bin/drutil eject


If this fails then try this:


Boot the computer into Single-user Mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.

May 9, 2014 1:14 AM in response to Laes8613

The latest SuperDrives have no eject hole. Did you not know Macs are only for looking at, not using? That is what it seems like recently.


With MBP you are out of luck, but for those of you with external superdrives and stuck discs, attach it to a PC running Windows 7 (Not a Mac running Windows, a real PC).

PC's have more utilities for forcing dying hardware to respond - no jokes, Windows has to able to cope with anything, not a limited set of hardware.


Once you get your disc back, if you ever do, buy a better (less pretty, more practical) external drive and avoid using the MBP internal drive. I switched to a Samsung SE-S084 for my iMac (late 2013) - I shall never attach Apple's excuse for an external drive ever again. One other weird thing, Toast crashes when I burn a disc using a SuperDrive, but not when I use the Samsung - go figure.

superdrive with a stuck dvd

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