My sister passed away and I'm trying to cancel her account. Any suggestions?

Question

Level 1

0 points

I need to cancel an account out, giving iPad to someone else. Any suggestions on this issue?

iPad, iOS 7.0.1

Posted on Mar 21, 2014 5:06 PM

Reply

Answer 1

Level 5

5,450 points

Do you know the password to her iTunes account? Or a better question - Do you know the password to her appleID?

Reply

Answer 2

Level 1

0 points

Yes I have that but didn't seem to be a place to go to cancel the account!

Reply

Answer 3

Level 7

22,184 points

Accounts cannot be cancelled or deleted. Remove the payment information from the iTunes account.

Reply