HT201303: Security and your Apple ID

Learn about Security and your Apple ID
themerryrose
Level 1 (0 points)

Q: My password is not being accepted by my iPad but is working on my iPhone and it hasn't changed

Can't seem to get the App Store to accept my password even though it is correct  ... Signed into iCloud on both devices fine and can use the password fine in the App Store on my iPhone 

iPad

Posted on Mar 21, 2014 7:13 PM

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themerryrose

Q: My password is not being accepted by my iPad but is working on my iPhone and it hasn't changed

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  • by AnaMusic,

    AnaMusic AnaMusic Mar 21, 2014 7:15 PM in response to themerryrose
    Level 9 (57,248 points)
    Mar 21, 2014 7:15 PM in response to themerryrose

    On your iPad...

     

    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...

     

    Reset  ( No Data will be Lost )

     

    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...

     

    Wait for the Apple logo to Appear...

     

    Usually takes about 15 - 20 Seconds... ( But can take Longer...)

     

    Release the Buttons...