Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ipad mini got locked out, how do I fix?

my kids apparently tried to get in my ipad mini while I was not home, and have now been locked out/disconnected. I don't know how to fix this.

iPad mini Wi-Fi, iOS 6.1.6

Posted on Mar 21, 2014 8:55 PM

Reply
Question marked as Best reply

Posted on Mar 21, 2014 8:56 PM

FORCE IPAD INTO RECOVERY MODE



1. Turn off iPad



2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)



3. Plug USB cable into computer's USB port



4. Hold Home button down and plug the other end of cable into docking port.



DO NOT RELEASE BUTTON until you see picture of iTunes and plug



5. Release Home button.



ON COMPUTER



6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.



7. Select "Restore iPad"...



Note:



1. Data will be lost if you do not have backup



2. You must follow step 1 to step 4 VERY CLOSELY.

5 replies
Question marked as Best reply

Mar 21, 2014 8:56 PM in response to Wenjoroo

FORCE IPAD INTO RECOVERY MODE



1. Turn off iPad



2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)



3. Plug USB cable into computer's USB port



4. Hold Home button down and plug the other end of cable into docking port.



DO NOT RELEASE BUTTON until you see picture of iTunes and plug



5. Release Home button.



ON COMPUTER



6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.



7. Select "Restore iPad"...



Note:



1. Data will be lost if you do not have backup



2. You must follow step 1 to step 4 VERY CLOSELY.

ipad mini got locked out, how do I fix?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.