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What to do if ipod won't connect to Internet

Why to do if ipod won't

iPod touch (4th generation), iOS 6.1.4

Posted on Mar 21, 2014 8:43 PM

Reply
3 replies

Mar 22, 2014 2:05 AM in response to Alex caza

Does the iOS device connect to other networks?

Does the iOS device see the network?

Any error messages?

Do other devices now connect?

Did the iOS device connect before?

Try the following to rule out a software problem:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on your router

.- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.


If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

Apple Retail Store - Genius Bar

Apr 14, 2014 8:36 PM in response to Alex caza

Do you have one of the new airport extreme's or time capsules??? I keep having the same problem,,, The time capsule/ airport extreme (new model 802.11Ac) will send out bad dhcp client information,,, for some reason certain wi-fi devices instead of recieving the DHCP client information from the wan port the TC/extreme will send out the information for one of the LAN ports...


Its really anouying becuase you will frequently have to do this on certain particular devices.. But you have to renew the DHCP client on any deivce that will not connect, and you will have to do it again when it again sends out bad DHCP client information even though although device conect fine and the DHCP client hasnt changed in the device.


In mac

go to system preferences; network; wi-fi conection,,, ADvanced, TCIP/IP,,, Renew DHCP lease,,,,


if you want proof that it is screwing up the wan from the lan look at the DNS before you renew the TCP/IP


the IP address of the DNS will be a deivce connected in the LAn port, the "search domans/" will no longer be the internet providers, it will be the device its connecting to the lan port... In my case my search domans is nycap.rr.com when the device glichs it says netgear and it gives the IP address for the lan address.



On iOS devices,

go to settings; WiFi,next to the wifi network you are conected to there will be an "i" with a circle around it (click on it)... scroll down until you see "renew lease" once again the search domain and ip address will be for some device conected to a lan port,, click renew lease..


What to do if ipod won't connect to Internet

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