2 Replies Latest reply: Mar 29, 2014 8:36 AM by JDeLegall
JDeLegall Level 1 Level 1 (0 points)

Hello, my 2011 Macbook pro keeps freezing and restarting at random times. Can anyone please assist as to what the remedy might be? Here is the most recent crash report:

 

Anonymous UUID:       5D569FB7-903B-3DFD-E452-EE639B21F7C7

 

 

Sat Mar 22 07:03:20 2014

panic(cpu 2 caller 0xffffff7f9aa0ffb0): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff812cb67000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.35/src/Apple MuxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 2), Frame : Return Address

0xffffff8109afae60 : 0xffffff8018622fa9

0xffffff8109afaee0 : 0xffffff7f9aa0ffb0

0xffffff8109afafb0 : 0xffffff7f9915deab

0xffffff8109afb070 : 0xffffff7f9922749a

0xffffff8109afb0b0 : 0xffffff7f9922750a

0xffffff8109afb120 : 0xffffff7f994a6056

0xffffff8109afb250 : 0xffffff7f9924ab39

0xffffff8109afb270 : 0xffffff7f991648fd

0xffffff8109afb320 : 0xffffff7f99162408

0xffffff8109afb520 : 0xffffff7f99163d57

0xffffff8109afb5f0 : 0xffffff7f9a091e54

0xffffff8109afb710 : 0xffffff7f9a0910cd

0xffffff8109afb740 : 0xffffff7f9a080f5a

0xffffff8109afb770 : 0xffffff7f9a081020

0xffffff8109afb7a0 : 0xffffff7f9a0712d7

0xffffff8109afb820 : 0xffffff7f9a040da8

0xffffff8109afb850 : 0xffffff7f9a072fe8

0xffffff8109afb890 : 0xffffff7f9a03ffea

0xffffff8109afba10 : 0xffffff7f9a06f940

0xffffff8109afbad0 : 0xffffff7f9a03ead9

0xffffff8109afbb20 : 0xffffff8018acc7b6

0xffffff8109afbb40 : 0xffffff8018acddb1

0xffffff8109afbba0 : 0xffffff8018acb81f

0xffffff8109afbcf0 : 0xffffff80186b6558

0xffffff8109afbe00 : 0xffffff8018626bf1

0xffffff8109afbe30 : 0xffffff80186139f5

0xffffff8109afbea0 : 0xffffff801861e043

0xffffff8109afbf20 : 0xffffff80186c962d

0xffffff8109afbfb0 : 0xffffff80186f38f8

      Kernel Extensions in backtrace:

         com.apple.driver.AppleMuxControl(3.4.35)[1BFF66C1-65E4-3BB3-9DEE-B61C3137019B]@ 0xffffff7f9aa02000->0xffffff7f9aa14fff

            dependency: com.apple.driver.AppleGraphicsControl(3.4.35)[09897896-ACBD-36B5-B1D4-0CCC4000E 3B3]@0xffffff7f9a9fa000

            dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f99063000

            dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f98cbb000

            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f990bb000

            dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f9a9fd000

         com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f9910e000->0xffffff7f99376fff

            dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f98cbb000

            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f990fe000

            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f990bb000

         com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f99381000->0xffffff7f9962afff

            dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f9910e000

            dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f98cbb000

         com.apple.GeForceTesla(8.2.4)[B6C71E9A-E304-354B-80AD-C69C9032D367]@0xffffff7f9 a02d000->0xffffff7f9a0f7fff

            dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7f98cbb000

            dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7f990fe000

            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7f990bb000

            dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[80472F2E-D31D-32C4-88BA-2EB3D63 C159F]@0xffffff7f9910e000

 

 

BSD process name corresponding to current thread: Torch

 

 

Mac OS version:

13C64

 

 

Kernel version:

Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64

Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953

Kernel slide:     0x0000000018400000

Kernel text base: 0xffffff8018600000

System model name: MacBookPro6,2 (Mac-F22586C8)

 

 

System uptime in nanoseconds: 571724014132

last loaded kext at 277727610920: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f9ab12000, size 65536)

last unloaded kext at 338674979300: com.apple.filesystems.msdosfs          1.9 (addr 0xffffff7f9ab12000, size 57344)

loaded kexts:

com.Cycling74.driver.Soundflower          1.5.2

com.apple.driver.AppleHWSensor          1.9.5d0

com.apple.driver.AGPM          100.14.15

com.apple.filesystems.autofs          3.0

com.apple.iokit.IOBluetoothSerialManager          4.2.3f10

com.apple.driver.AppleMikeyHIDDriver          124

com.apple.driver.AppleHDA          2.6.0f1

com.apple.driver.AppleUpstreamUserClient          3.5.13

com.apple.GeForceTesla          8.2.4

com.apple.driver.AppleIntelHDGraphics          8.2.4

com.apple.driver.AppleIntelHDGraphicsFB          8.2.4

com.apple.driver.AppleSMCLMU          2.0.4d1

com.apple.driver.AppleSMCPDRC          1.0.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.3f10

com.apple.driver.AppleMikeyDriver          2.6.0f1

com.apple.driver.AppleLPC          1.7.0

com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

com.apple.driver.AudioAUUC          1.60

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.AppleHWAccess          1

com.apple.driver.AppleMuxControl          3.4.35

com.apple.driver.AppleMCCSControl          1.1.12

com.apple.driver.SMCMotionSensor          3.0.4d1

com.apple.driver.AppleUSBTCButtons          240.2

com.apple.driver.AppleUSBTCKeyboard          240.2

com.apple.driver.AppleIRController          325.7

com.apple.driver.AppleUSBCardReader          3.4.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.BootCache          35

com.apple.iokit.SCSITaskUserClient          3.6.6

com.apple.driver.XsanFilter          404

com.apple.iokit.IOAHCIBlockStorage          2.5.1

com.apple.driver.AppleUSBHub          666.4.0

com.apple.driver.AirPort.Brcm4331          700.20.22

com.apple.driver.AppleAHCIPort          3.0.0

com.apple.driver.AppleFWOHCI          4.9.9

com.apple.iokit.AppleBCM5701Ethernet          3.8.1b2

com.apple.driver.AppleUSBEHCI          660.4.0

com.apple.driver.AppleSmartBatteryManager          161.0.0

com.apple.driver.AppleACPIButtons          2.0

com.apple.driver.AppleRTC          2.0

com.apple.driver.AppleHPET          1.8

com.apple.driver.AppleSMBIOS          2.1

com.apple.driver.AppleACPIEC          2.0

com.apple.driver.AppleAPIC          1.7

com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0

com.apple.nke.applicationfirewall          153

com.apple.security.quarantine          3

com.apple.driver.AppleIntelCPUPowerManagement          216.0.0

com.apple.AppleGraphicsDeviceControl          3.4.35

com.apple.kext.triggers          1.0

com.apple.iokit.IOSerialFamily          10.0.7

com.apple.driver.DspFuncLib          2.6.0f1

com.apple.vecLib.kext          1.0.0

com.apple.nvidia.classic.NVDANV50HalTesla          8.2.4

com.apple.nvidia.classic.NVDAResmanTesla          8.2.4

com.apple.iokit.IOFireWireIP          2.2.6

com.apple.driver.AppleHDAController          2.6.0f1

com.apple.iokit.IOHDAFamily          2.6.0f1

com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.3f10

com.apple.driver.AppleSMBusPCI          1.0.12d1

com.apple.driver.IOPlatformPluginLegacy          1.0.0

com.apple.driver.IOPlatformPluginFamily          5.7.0d10

com.apple.iokit.IOAudioFamily          1.9.5fc2

com.apple.kext.OSvKernDSPLib          1.14

com.apple.iokit.IOSurface          91

com.apple.iokit.IOBluetoothFamily          4.2.3f10

com.apple.driver.AppleGraphicsControl          3.4.35

com.apple.driver.AppleBacklightExpert          1.0.4

com.apple.iokit.IONDRVSupport          2.4.1

com.apple.driver.AppleSMBusController          1.0.11d1

com.apple.iokit.IOGraphicsFamily          2.4.1

com.apple.driver.AppleSMC          3.1.8

com.apple.driver.AppleUSBMultitouch          240.9

com.apple.iokit.IOUSBHIDDriver          660.4.0

com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.6

com.apple.iokit.IOUSBMassStorageClass          3.6.0

com.apple.driver.AppleUSBMergeNub          650.4.0

com.apple.driver.AppleUSBComposite          656.4.1

com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.6.6

com.apple.iokit.IOBDStorageFamily          1.7

com.apple.iokit.IODVDStorageFamily          1.7.1

com.apple.iokit.IOCDStorageFamily          1.7.1

com.apple.iokit.IOAHCISerialATAPI          2.6.1

com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.6

com.apple.iokit.IOUSBUserClient          660.4.2

com.apple.iokit.IO80211Family          630.35

com.apple.iokit.IOAHCIFamily          2.6.5

com.apple.iokit.IOFireWireFamily          4.5.5

com.apple.iokit.IOEthernetAVBController          1.0.3b4

com.apple.driver.mDNSOffloadUserClient          1.0.1b5

com.apple.iokit.IONetworkingFamily          3.2

com.apple.iokit.IOUSBFamily          675.4.0

com.apple.driver.AppleEFINVRAM          2.0

com.apple.driver.AppleEFIRuntime          2.0

com.apple.iokit.IOHIDFamily          2.0.0

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          278.11

com.apple.kext.AppleMatch          1.0.0d1

com.apple.security.TMSafetyNet          7

com.apple.driver.AppleKeyStore          2

com.apple.driver.DiskImages          371.1

com.apple.iokit.IOStorageFamily          1.9

com.apple.iokit.IOReportFamily          23

com.apple.driver.AppleFDEKeyStore          28.30

com.apple.driver.AppleACPIPlatform          2.0

com.apple.iokit.IOPCIFamily          2.9

com.apple.iokit.IOACPIFamily          1.4

com.apple.kec.corecrypto          1.0

com.apple.kec.pthread          1

Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.8 GHz, 8 GB, SMC 1.58f17

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435435313236344243313036372E44313646

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x859B, 0x435435313236344243313036372E44313646

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)

Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: Hitachi HTS545050B9SA02, 500.11 GB

Serial ATA Device: MATSHITADVD-R   UJ-898

USB Device: Hub

USB Device: Apple Internal Keyboard / Trackpad

USB Device: Internal Memory Card Reader

USB Device: BRCM2070 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Hub

USB Device: IR Receiver

USB Device: Built-in iSight

Thunderbolt Bus:


MacBook Pro, OS X Mavericks (10.9.2)
  • Linc Davis Level 10 Level 10 (153,455 points)

    You have the MacBookPro6,2, the Edsel of Macs. It may have a logic-board defect covered by this recall.

    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue that Apple calls "VST" (for "Video Switching Test.") Ask for it. A "Failed" result means that the fault is present. However, according to reports, some units may pass the test, and yet still be deemed eligible for repair under the program. Your experience may vary.

    Print the first page of the panic report, if any, and the support page linked above, and bring them with you.

    Note that the recall only applies within three years of purchase. After that, Apple may refuse the service. In that case, you may be quoted a price of about $300 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.

    The model was discontinued on February 24, 2011, so the recall has nominally ended. Some units may have been sold after that date by Apple as refurbished, or by resellers as new, and they should still be covered.

    Some owners report that their unit was repaired under the program after the deadline had passed. Others report that the repair was covered by the extended warranty from a credit-card issuer. Again, your experience may vary.

    Sometimes the replacement part is also defective, so be prepared for that possibility.

    If it's too late for your unit to be repaired under the program, and you don't want to pay for a new logic board, you may be able to stop the panics by disabling automatic graphics switching.

    If you're dissatisfied with Apple's response, please keep in mind that no one here represents the company or can help with customer-service issues.

    Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.

    *An SSD doesn't need to be zeroed.