Will apple replace my iphone if its scratched?
I was wondering if apple would replace my iphone. It has a few scratches on the back and a few on the front. It is under warranty
iPhone 5s, iOS 7.0.5
Nope
8 replies
No. They will not replace it just for cosmetic damage, and even if they did, you would have to pay a fee since user-inflicted damage is not covered by warranty.
you can buy protection iphone scree guard for your iphone.
So under which conditions will they replace it?
If the phone is not functioning properly.
Only if the scratchs exited on a brand new phone, before you purchased it - i.e. you found scratches when you first opened the box. You would have to prove that.
What if it lags?
But how can you prove that the scratches were already there?
Will apple replace my iphone if its scratched?