How do I resolve my iTunes authorization issue?

Question

Level 1

0 points

How do I resolve my iTunes authorization issue?

How do I resolve my iTunes authorization issue? iTunes says my computer is authorized however when I try to sync my iPhone it claims the computer, which is the only computer authorized, is in fact not authorized. I have followed the error prompt to authorize the computer and it reminds me that it is already authorized. I also tried deauthorizing and reauthorzing the computer following Apple instructions to no avail. Everything on my iPhone 4S and Macbook Pro has been updated as well.

I am extremely frustrated spending way too much time on resolving my problem and would greatly appreciate the help. Thank you in advance.

iTunes: 11.1.5 (5)

MacBook Pro: iOS 10.9.2

iPhone 4S: iOS 7.1 (Verizon)

MacBook Pro, OS X Mavericks (10.9.2), My family has many Apple products.

Posted on Mar 22, 2014 12:01 PM

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Answer 1

Linc Davis

Level 10

209,547 points

Mar 22, 2014 2:36 PM in response to tdgmikes

iTunes repeatedly prompts to authorize computer to play iTunes Store purchases

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Answer 2

Chain

Level 1

15 points

Mar 22, 2014 6:53 PM in response to Linc Davis

I have a similar problem where my macbook pro will not play songs purchased on my iphone. The song has downloaded onto my ipad automatically, and my mac pro automatically and plays there. I have been through the instructions in the above reply, and still no dice. Tried deleting the song and redownloading. No dice. Removed song, and synced phone. No dice.

Suggestions?

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Answer 3

YDavid90

Level 1

0 points

Mar 22, 2014 7:48 PM in response to tdgmikes

I have this issue too! right now!!

My iPhone gone crazy and i need to restore it ASAP and i can transfer all of my purchased because the computer keep forgetting that his authorized !

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