HELP!! iTunes 11.1.5 crashes on launch each time

Question

Here is error log, Any help would be much appreciated:&#x60;&#x60;&#x60;Process:         iTunes [12479]Path:            /Applications/iTunes.app/Contents/MacOS/iTunesIdentifier:      com.apple.iTunesBuild Info:      iTunes-1115011001005005~2Responsible:     iTunes [12479]12  iTunes                              0x000000010d5b3403 iTunes + 11161913  iTunes                              0x000000010d59d08d iTunes + 20621Thread 0:: iTunes main  Dispatch queue: com.apple.main-thread2   com.apple.iTunes                        0x000000010d5c33a1 0x10d598000 + 1770573   com.apple.iTunes                        0x000000010d5c25e6 0x10d598000 + 1735424   com.apple.iTunes                        0x000000010d5c1cf4 0x10d598000 + 1712525   com.apple.iTunes                        0x000000010d5bfe8f 0x10d598000 + 1634716   com.apple.iTunes                        0x000000010d5cb307 0x10d598000 + 2096717   com.apple.iTunes                        0x000000010d8029fb 0x10d598000 + 25338838   com.apple.iTunes                        0x000000010d80292a 0x10d598000 + 25336749   com.apple.iTunes                        0x000000010d8028a6 0x10d598000 + 253354210  com.apple.iTunes                        0x000000010dcf38fc 0x10d598000 + 771506811  com.apple.iTunes                        0x000000010d802483 0x10d598000 + 253248312  com.apple.iTunes                        0x000000010d802390 0x10d598000 + 253224013  com.apple.iTunes                        0x000000010d9c206d 0x10d598000 + 436644514  com.apple.iTunes                        0x000000010d6280aa 0x10d598000 + 58999415  com.apple.iTunes                        0x000000010d627f40 0x10d598000 + 58963216  com.apple.iTunes                        0x000000010d627c5c 0x10d598000 + 58889217  com.apple.iTunes                        0x000000010d627bad 0x10d598000 + 58871718  com.apple.iTunes                        0x000000010d627a5b 0x10d598000 + 58837919  com.apple.iTunes                        0x000000010d62785a 0x10d598000 + 58786620  com.apple.iTunes                        0x000000010d62780a 0x10d598000 + 58778621  com.apple.iTunes                        0x000000010d599f06 0x10d598000 + 794233  com.apple.iTunes                        0x000000010dea4212 0x10d598000 + 948686634  com.apple.iTunes                        0x000000010d928934 0x10d598000 + 37379086   com.apple.iTunes                        0x000000010d5b3403 0x10d598000 + 1116197   com.apple.iTunes                        0x000000010d59d08d 0x10d598000 + 206212   com.apple.iTunes                        0x000000010d59c3cb 0x10d598000 + 173553   com.apple.iTunes                        0x000000010da12d57 0x10d598000 + 46974314   com.apple.iTunes                        0x000000010da13486 0x10d598000 + 46992705   com.apple.iTunes                        0x000000010d59d08d 0x10d598000 + 206216   com.apple.iTunes                        0x000000010dac47f0 0x10d598000 + 54251367   com.apple.iTunes                        0x000000010d59d08d 0x10d598000 + 206212   com.apple.iTunes                        0x000000010d59c408 0x10d598000 + 174163   com.apple.iTunes                        0x000000010d61e40f 0x10d598000 + 5499034   com.apple.iTunes                        0x000000010d61e3ad 0x10d598000 + 5498055   com.apple.iTunes                        0x000000010d61e21a 0x10d598000 + 5494026   com.apple.iTunes                        0x000000010d59d08d 0x10d598000 + 206212   com.apple.iTunes                        0x000000010d59c408 0x10d598000 + 174163   com.apple.iTunes                        0x000000010d61e40f 0x10d598000 + 5499034   com.apple.iTunes                        0x000000010d61e3ad 0x10d598000 + 5498055   com.apple.iTunes                        0x000000010d61e21a 0x10d598000 + 5494026   com.apple.iTunes                        0x000000010d59d08d 0x10d598000 + 206212   com.apple.iTunes                        0x000000010d59c408 0x10d598000 + 174163   com.apple.iTunes                        0x000000010d61e40f 0x10d598000 + 5499034   com.apple.iTunes                        0x000000010d61e3ad 0x10d598000 + 5498055   com.apple.iTunes                        0x000000010d61e21a 0x10d598000 + 5494026   com.apple.iTunes                        0x000000010d59d08d 0x10d598000 + 206212   com.apple.iTunes                        0x000000010d59c408 0x10d598000 + 174163   com.apple.iTunes                        0x000000010d61e40f 0x10d598000 + 5499034   com.apple.iTunes                        0x000000010d61e3ad 0x10d598000 + 5498055   com.apple.iTunes                        0x000000010d61e21a 0x10d598000 + 5494026   com.apple.iTunes                        0x000000010d59d08d 0x10d598000 + 206212   com.apple.iTunes                        0x000000010d5aeb50 0x10d598000 + 930083   com.apple.iTunes                        0x000000010d5ae8b0 0x10d598000 + 923364   com.apple.iTunes                        0x000000010d5b01e2 0x10d598000 + 987865   com.apple.iTunes                        0x000000010d66b5ae 0x10d598000 + 8657106   com.apple.iTunes                        0x000000010d7b889b 0x10d598000 + 22304277   com.apple.iTunes                        0x000000010dc55f26 0x10d598000 + 70694788   com.apple.iTunes                        0x000000010dbfba53 0x10d598000 + 66996039   com.apple.iTunes                        0x000000010d5b368f 0x10d598000 + 11227110  com.apple.iTunes                        0x000000010dbfb7cb 0x10d598000 + 669895511  com.apple.iTunes                        0x000000010dbfad82 0x10d598000 + 669632212  com.apple.iTunes                        0x000000010d59c4b5 0x10d598000 + 175896   com.apple.iTunes                        0x000000010d7b9796 0x10d598000 + 22342627   com.apple.iTunes                        0x000000010dc57503 0x10d598000 + 70750758   com.apple.iTunes                        0x000000010d59d08d 0x10d598000 + 206212   com.apple.iTunes                        0x000000010d5aeb50 0x10d598000 + 930083   com.apple.iTunes                        0x000000010d5ae8b0 0x10d598000 + 923364   com.apple.iTunes                        0x000000010d5b01e2 0x10d598000 + 987865   com.apple.iTunes                        0x000000010d5b1e21 0x10d598000 + 1060176   com.apple.iTunes                        0x000000010dff87e1 0x10d598000 + 108809937   com.apple.iTunes                        0x000000010d5b08af 0x10d598000 + 1005278   com.apple.iTunes                        0x000000010d5b05f8 0x10d598000 + 998329   com.apple.iTunes                        0x000000010d668bf3 0x10d598000 + 85502710  com.apple.iTunes                        0x000000010d5aef91 0x10d598000 + 9409711  com.apple.iTunes                        0x000000010d5aeb8f 0x10d598000 + 9307112  com.apple.iTunes                        0x000000010d59c4b5 0x10d598000 + 175892   com.apple.iTunes                        0x000000010d59c3cb 0x10d598000 + 173553   com.apple.iTunes                        0x000000010d59c325 0x10d598000 + 171894   com.apple.iTunes                        0x000000010d80c2f6 0x10d598000 + 25730465   com.apple.iTunes                        0x000000010d80c2cd 0x10d598000 + 25730056   com.apple.iTunes                        0x000000010d59d08d 0x10d598000 + 206212   com.apple.iTunes                        0x000000010d59c483 0x10d598000 + 175396   com.apple.iTunes                        0x000000010d5b3403 0x10d598000 + 1116197   com.apple.iTunes                        0x000000010d59d08d 0x10d598000 + 206212   com.apple.iTunes                        0x000000010d59c408 0x10d598000 + 174163   com.apple.iTunes                        0x000000010d61e40f 0x10d598000 + 5499034   com.apple.iTunes                        0x000000010d61e3ad 0x10d598000 + 5498055   com.apple.iTunes                        0x000000010d61e21a 0x10d598000 + 5494026   com.apple.iTunes                        0x000000010d59d08d 0x10d598000 + 2062111  com.apple.iTunes                        0x000000010d5b3403 0x10d598000 + 11161912  com.apple.iTunes                        0x000000010d59d08d 0x10d598000 + 20621       0x10d598000 -        0x10ec42ff7  com.apple.iTunes (11.1.5 - 11.1.5) &lt;3598851A-8792-30BD-861C-7E5BC8C141B1&gt; /Applications/iTunes.app/Contents/MacOS/iTunes       0x10f01d000 -        0x10f09dff7  com.apple.iTunes.iPodUpdater (10.7 - 10.7) &lt;2709E6B0-39E2-3D75-92E3-E9F27C307C4A&gt; /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater       0x10f147000 -        0x10f465fe7  com.apple.iad.iAdCore (1.0 - 1) &lt;9E8CC242-A900-3BD1-B044-F07F592B9B3D&gt; /Applications/iTunes.app/Contents/Frameworks/iAdCore.framework/Versions/A/iAdCo re       0x10f549000 -        0x10f875ff7 +libgnsdk_dsp.1.9.5.dylib (1.9.5) &lt;14636B08-4D26-54CA-3EE8-247B2B708AF0&gt; /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.5.dylib       0x10f8a2000 -        0x10f8d9ff7 +libgnsdk_musicid.1.9.5.dylib (1.9.5) &lt;C034C2ED-6A46-315F-89C8-8D54A937B255&gt; /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.5.dylib       0x10f8f1000 -        0x10f9c7fe7 +libgnsdk_sdkmanager.1.9.5.dylib (1.9.5) &lt;D144E870-FABC-E19E-452E-A33D19595B19&gt; /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.5.dylib       0x10f9ea000 -        0x10fa2dff7 +libgnsdk_submit.1.9.5.dylib (1.9.5) &lt;6689251D-098B-0F8D-08CC-785271E98540&gt; /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.5.dylib       0x113e67000 -        0x113e6aff7  com.apple.QuartzComposer.iTunesPlugIn (1.4 - 18) &lt;08330444-D369-3B4F-AE16-8E48F771CEEB&gt; /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer&#x60;&#x60;&#x60;

leecade · Answer

I tried to install 11.1.4, crashes too.

Linc Davis · Answer

That doesn&#x27;t look like a complete crash report.

leecade · Answer

I found that turn off wifi make iTunes work fine.And if I select Podcasts then turn on wifi, iTunes won&#x27;t be crashAny help? please

Linc Davis · Answer

You seem to have found a workaround for the bug.

JayNJules · Answer

Linc,I hate to hijack someone elses thread, but I need your help. I&#x27;ve read some other posts and I think you may be able to help. Basically, iTunes 11.1.5 is crashing at start up. iTunes 11.1.4 did not. I&#x27;ve Time Machined back but that is only a temp fix as iTunes is constantly trying to update.Anyway, I can post the crash report from the Console if you would be so kind as to post those Step 1 and Step 2 instructions again.Regards,

poil66 · Answer

but how do you download podcasts with wifi turned off?

David Craig1 · Answer

Greetings,I upgraded in late February from version 10.something having igored upgrade suggestions by Apple for a long time, but did not try the new version right away on this computer. When I did, the dock icon bounced but iTunes would not launch, even after a restart. I restored the old version from TimeMachine. That mostly worked but I got a startup error message. Then, I upgraded to 11.1.5 again and this time it worked.