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Mar 24, 2014 7:48 AM in response to 14maraby judysings,Hi 14mara,
Welcome to the Support Communities!
The article below may be able to help you with this. Click on the link to see more details and screenshots.
If you can't redeem your iTunes Gift Card or code
http://support.apple.com/kb/HT6021
Cheers,
- Judy
